Procurement Coordinator

About TLC Solutions

TLC Solutions delivers, deploys, and supports modern technology and IT services to businesses, schools, and government organizations.

We distinguish ourselves from other IT service providers by offering complete managed service packages to our clients. We help our clients choose computers and devices that fit their needs, build and control servers, install and manage networks, and design, develop, and implement cloud solutions that bring value to their organization. We also provide our clients with IT management, remote support, and onsite desk-side support services.

In 1999, TLC Solutions onboarded our first client with a vision of providing managed IT services and communications in British Columbia. We are proud to serve this client still, and since our inception, we have grown to serve a broad range of businesses throughout BC, Alberta, and California. This growth is built on the same transparency, expertise, and reliability on which we were founded.

United by our core values of Joy, Teamwork, Honesty, Loyalty, and Accountability, TLC is on a journey to help people love technology and deliver Technolojoy!

About the opportunity
How this Role Delivers Technolojoy

As part of our Procurement team, this role will act as a key link between clients, TLC departments and external suppliers to ensure our clients have the products and services they need to drive their business success.

Key Accountabilities:

• Tier 1 Procurement Ticket Ownership including preparing quotes, inputting orders, tracking and following up on outstanding items.
• Licensing coordination and administration for clients
• Shipping, receiving & tracking items to/from both client locations and other TLC offices.
• Assisting Procurement Team members with ticket follow-up and quote preparation for Professional Services
• Assisting on other projects as needed
• Office Administration including ensuring the Langley office has sufficient office supplies and food

Key Qualifications:

• 2+ Years Customer Service Experience
• Excellent verbal and written communication
• Ability to learn new software programs quickly
• Proficient in using MS Office Suite
• Experience using a CRM (Customer Relationship Manager) or PSA (Professional Services Automation) software an asset.

Our Ideal Candidate will have:

• Strong organizational, communication and comprehension skills
• Proficiency with Microsoft Office platforms
  
• Ability to work as part of a team, and to work collaboratively with Other departments .
• Exceptional ability to develop and maintain positive working relationships within all levels of the organization
• Well-established time-management, organizational and prioritization skills
• Exceptional ability to listen, communicate and collaborate
  
• Legally allowed to work in Canada

What We Offer

• RRSP matching (3%) program
• Social committee/events and a commitment to our People & Culture
• Three weeks' vacation to start (plus your Birthday off)
• The flexibility of office location, WFO/WFH, and hours
• Strong benefits package for all employees working more than 20 hours per week, including critical illness, medical, dental, orthodontics, and more
• We are offer career growth opportunities for all of our team members, over 20% of our team members have made career moves at TLC in 2023 alone.
  
• Professional development support including tuition reimbursement

NEXT STEPS

At TLC, we offer competitive wages, amazing work flexibility, and a strong sense of camaraderie built from a team focused on supporting each other through teamwork. If you want to play a hands-on role in an action-oriented organization then we would love to connect with you. Apply for this role on our company career page and start the application process.