Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.
The Opportunity:
We are seeking a Restaurant Events Sales Manager to join our talented team ! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!
The Restaurant Events Sales Manager will support the Director of Events/Event Services in overseeing the day-to-day operations of the department . This position will be responsible for securing business for our Restaurant, by booking private dining rooms, bar events, and buyouts through active promotions, solicitation, and prospecting . The Restaurant Event Sales manager is responsible for prospecting for new business and for enforcing the terms of sales contracts and guiding meeting/event/third party planners through the planning process. This person will have strong leadership, interpersonal and analytical skills is able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service.
Responsibilities include but are not limited to:
Actively solicit new business and respond to inquiries with the intention of confirming profitable restaurant business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
Introduce clients to the restaurant through sites and often tour clients through the hotel as well.
Plan/attend/ participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Events Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
Work with culinary and marketing team on creative promotions for the restaurant and bar.
Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
Keep the Director of Events and Director of Marketing promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate .
Respond according to the crisis management plan to any resort emergency or safety situation.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee .
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact .
Preferred Qualifications and Skills:
Bachelor’s Degree
3 to 5 years’ experience directly related to restaurant sales or hotel event sales.
Previous leadership experience in a luxury hotel setting.
Excellent reading, writing and oral proficiency in the English language.
Strong selling and interpersonal skills.
Strong problem-solving skills, ability to handle difficult situations and guests.
High level of creativity and attention to detail.
Ability to handle multiple tasks and make decisions in a fast-paced client driven environment.
About Four Seasons Hotel & Private Residences Nashville
Nashville, a city of rich culture & home to Southern hospitality. Superb residences set high above the downtown buzz with far-reaching views of the Cumberland River and city skyline. 40 stories high, with 235 keys (42 suites) and 143 residence units the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 19,200 sq ft of meeting space, a Mediterranean restaurant, a luxury spa and an outdoor pool deck.
Service Culture
Currently operating 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.
What to Expect
Dynamic Employee Culture where you are encouraged to be your true self!
Inclusive and diverse employee engagement events all year-round
Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, 401k Retirement Plan, and much more)!
Excellent and ongoing Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Uniform and Uniform care
Complimentary Employee Meals
… and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Visa Requirements
Authorization to work in the United States is required for this role.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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