Job Description

Sales Assistant

Summit Search Group has partnered with one of Canada’s largest award-winning modular home retailers, in their search for a Sales Assistant to join their growing team!

The Sales Assistant is responsible for providing excellent customer service to all clients and assist with the post-sold to delivery component of a home sale.

Responsibilities:

Sales

Act as a back up to greeting and assisting customers on their home tours when needed.
Submit orders following proper procedures.
Creating customer quotes.
Drafting customer contracts-this includes sending out all documentation for final signatures and following up on any outstanding information.
Assisting with all customer file paperwork and required documents for internal purposes.
Confirming home order documents from the factory.
Ensuring all documents are submitted by deadlines-this involves monitoring and distributing all documents sent by the factory to the appropriate team members.

Operations

Acting as a liaison between the customer and our sales, operations and construction departments for flow of information and status updates.
Conducting a post-sold meeting with the customer to go over all pertinent information prior to their home delivery.
Assist with communication between third party trades for scheduling deliveries.
Assembling all paperwork for delivery of homes.
Assist customers with the applications of permits and dealing with counties and towns for flow of information.
Assist in working with customer regarding on site preparation, delivery timeline, schematics, etc.
Assist in escalating incidents, enquiries and needs to the appropriate area, ensuring effective delivery of customer product and service.

Requirements:

3+ years in a fast-paced administration, coordinator, or customer service role
Proficiency in MS Office
Excellent interpersonal, written and verbal communication skills
Highly organized with the ability to prioritize multiple tasks at any given time.

Remuneration:

Remuneration for this role is 50-55K, a great benefit package, and limitless growth opportunity with a rapidly growing company!

Job Type: Full-time

Salary: $50,000.00-$55,000.00 per hour

Benefits: