Job Description

Overview: We are seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a full-time position with competitive pay and benefits. Responsibilities: - Provide help desk support to end-users, resolving technical issues in a timely manner - Set up and configure desktops, laptops, and mobile devices for new employees - Install and upgrade software applications and operating systems - Perform hardware and software troubleshooting to identify and resolve issues - Assist with network administration tasks, including user account management and security settings - Collaborate with IT team members to implement system upgrades and enhancements - Conduct software training sessions for employees as needed - Maintain accurate documentation of support activities and resolutions Qualifications: - Proven experience in a desktop support or technical support role - Strong knowledge of Windows Server, Mac OS, and computer hardware - Familiarity with network administration concepts and protocols - Proficiency in software troubleshooting and problem-solving techniques - Excellent communication skills, both verbal and written - Ability to work independently and prioritize tasks effectively Skills: - Help desk support - Mobile devices - Technical support - Windows Server - Network administration - IT support - Software troubleshooting - Computer hardware - Mac OS - Remedy Join our team as a Desktop Support Technician and contribute to the smooth operation of our organization's technology infrastructure. Apply today!

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits: