Sr. Customer Success Manager

Founded in Tel Aviv in 2016, UVeye is a computer vision and data company that creates automatic vehicle inspection systems to encourage road safety and increase transparency across the automotive industry. With key partnerships including General Motors, Volvo, and CarMax among others, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints and more.

Want to be an important part of setting the standard for safety in the auto industry? Check out the description below to see if you’re a great fit!

We are looking for a Sr Customer Success Manager on a mission to establish partnerships with our clients, based on value and ROI. As a Sr Customer Success Manager will be responsible for managing some of UVeye’s most strategic partnerships. These partnerships are created by securing long-lasting professional relationships, based on exceptional service and delivering the power of the UVeye platform and systems.

Here’s what you’ll be doing:

• Building strong relationships with customers based on your ability to earn their trust and deliver - creating UVeye champions.
• Train and educate customers on how to effectively utilize UVeye and integrate the system into their current processes.
• Successfully and consistently deliver ROI and value for our customers, consulting their business and while leveraging UVeye.
• Proactively identifying business goals, pain points, and opportunities where UVeye can deliver even greater value for our clients.
• Analyzing key account statistics, engagement and performance metrics and leverage these to educate clients in order to drive performance.
• Simultaneously and successfully managing multiple client relationships.
• Identifying and managing opportunities to organically grow client portfolios, by delivering additional solutions and tools based on business needs.

Requirements:

Here’s what we’re looking for:

• 5+ years of experience in a Customer Success, Account Manager or similar role – preferably in a SaaS.
• Proven experience in managing multiple strategic accounts and projects.
• Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle. Passionate about customers.
• Hunger to work in a hyper-fast paced and ever changing environment.
• Superior organization and prioritization skills, along with focused attention to detail.
• Commercial savvy.
• Technical attitude, including general knowledge pertaining to software, dashboards, analytics, CRM platforms.
• General understanding of the automotive space – an advantage!
• Willingness to travel domestically up to 50% of the time.

Benefits we offer:

• Competitive Medical, Dental, Vision.
• Company 401k Match.
• 20 PTO days, Company paid holidays.
• Career growth as we scale across the US.

Check out our Life at UVeye page to learn more about the employee experience.

UVeye is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.