Job Description
ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Seattle, Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Why TikTok Shops
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
TikTok Shops Supply Chain and Logistics is seeking a leader for the Fulfilled by TikTok Seller Growth team who will be responsible for driving merchant adoption of the Fulfilled by TikTok supply chain solution. You will play a critical role in defining our go-to-market strategy and selling a logistics solution that delights both merchants and customers.
Responsibilities include:
- Develop and implement strategic plans to drive Fulfilled by TikTok (FBT) adoption with existing merchants.
- Define the long-term organizational strategy for the FBT Selling team.
- Lead a team of 7 business development managers providing guidance, coaching, and support to ensure performance goals are met.
- Create and implement a merchant segmentation and go-to-market strategy in collaboration with operations and product management teams, including aligning on high touch merchants, defining hands-off-the-wheel selling strategies, building pitch decks and marketing materials, and more.
- Onboard merchants to Fullfilled by TikTok and handoff to Merchant Success for ongoing support.
- Serve as the Voice of the Merchant to highlight product improvements required to drive FBT adoption.
- Utilize data analytics to analyze category sales and adoption metrics for FBT
- Foster a culture of continuous improvement, innovation, and teamwork within the FBT Selling team.
- Stay informed about industry trends, technology advancements, and best practices in supply chain solutions utilized by merchants.
Minimum Qualifications:
- Bachelors degree in business, marketing, or equivalent
- 5 years of experience in business development, account management, or related field
- Strong leadership and management skills, with the ability to motivate and inspire a team to achieve performance goals.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Experience building scalable selling or go-to-market programs
- Masters degree in business or related field
- Experience working with merchants or in ecommerce
- Supply chain experience a plus
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
The base salary range for this position in the selected city is $167960 - $334400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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