Job Description
TITLE: AREA SALES MANAGER
Organizational Structure: DoubleTree by Hilton Williamsburg, The Landing at Hampton Tapestry Collection, Renaissance Portsmouth Norfolk Hotel
DEPARTMENT: Sales & Catering
STATUS: Full Time/Exempt
REPORTS TO: Director of Sales
SUBORDINATES: N/A
Job Summary:
The Area Sales Manager is responsible for effectively soliciting all accounts in his/her assigned market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact the assigned hotel(s) top line room and event revenues based on the goals assigned to each hotel. He/she is the central contact for information specific to this department for assigned hotels. The Area Sales Manager will be responsible for selling guestrooms, meeting space and Food & Beverage for the assigned hotels. Responsibilities also include establishing new accounts through prospecting and outside sales calls, generating revenue by up selling and booking repeat business while keeping quality consistently high
Essential Job Functions:
Solicit, negotiate and book new and repeat business through various efforts including prospecting, site tours, sales blitzes, prompt and competent
Follow-up on leads/referrals, use of reader board analysis, and networking in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.
Develop and continually enhance relationships with key accounts, group accounts, community organizations and professional associations to maintain high visibility and increase market share
Ensure that the information in the property management system is accurate
Prepare and process correspondence, contracts and agendas as requested in a timely and professional manner
Maintain and participate in an active sales solicitation program
Initiate and follow up on leads as directed or assigned
Develop a full working knowledge of the operations of the hotel(s), including Food and Beverage, Guest Services and Reservations
Monitor production of all top accounts and evaluate trends within your market or assigned segment
Utilize the automated sales system according to Shamin standards
Maintain regular attendance in compliance with Shamin standards, as required by scheduling, which will vary according to the needs of the hotel
Minimum expectation is to meet set monthly/quarterly/yearly revenue productivity and booking goals; preference is to exceed set goals
Qualification Summary:
Education & Experience:
· Multi Property Experience Preferred
· Previous Hotel Sales Experience Required
· Hilton and Marriott experience recommended
· High school diploma or GED certification required.
· Bachelor’s Degree and/or extensive experience in a hotel or related field required.
· 1-2 years of hotel or customer service experience preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to:
· Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8+ hours).
· Ability to use hands to fingers, handle, feel, talk and hear.
· Bending, reaching, stooping or crouching on occasion.
· Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
· Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
This job description is a general representation of the duties and responsibilities commonly found for this type of position.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Hotel Sales: 2 years (Preferred)
Ability to Relocate:
- Williamsburg, VA 23185: Relocate before starting work (Required)
Work Location: In person
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