Associate Account Manager - Commercial Lines Insurance

Position: Associate Account Manager - Commercial Lines Insurance - Location: Allentown, PA, US

Work Setup: Hybrid

We seek a skilled individual to join our esteemed Miers Commercial Lines insurance team. In this key role, you will provide vital support to account managers and producers in effectively overseeing our commercial client insurance programs. The ideal candidate will exhibit strong attention to detail and excel in managing a fast-paced, multitasking environment. If you are seeking an excellent company to advance your career, we encourage you to reach out to us! This position offers a hybrid work setup. Benefits include competitive perks like medical, dental, 401(k), ESOP, and more.

$50,000 commensurate with experience

• Prepare all necessary pre-renewal documentation required by the Account Manager and producer
• Adhere to established workflows for processing new policies, renewals, endorsements, and audits
• Review Coverage Checklists & Endorsement/Audit reviews meticulously, making corrections as needed, and consulting the account manager for any inquiries or issues
• Proficiently generate and distribute Certificates of Insurance and Automobile ID Cards
• Complete assigned billing tasks accurately and promptly
• Handle Notice of Cancellations/Reinstatements on a daily basis and within set timelines
• Keep agency management systems organized and up-to-date
• Process change requests efficiently
• Manage paperwork as delegated by the Account Manager
• Ensure timely and effective follow-up on all tasks
• Interact with the public, clients, and companies in a manner that minimizes potential errors and omissions
• Participate in training sessions and seminars to enhance knowledge and skills
• Fulfill any other duties as required

• A successful candidate for the Associate Account Manager position in Allentown, PA, US must be able to work independently and initiate tasks without constant supervision.
• Excellent organizational skills are essential for managing time effectively and maintaining a well-organized desk.
• Strong verbal and written communication skills are required to interact effectively with team members and clients.
• Proficiency in commercial underwriting principles and coverages is necessary for this role.
• Competency in using Microsoft Office applications and familiarity with software like Applied Epic/CSR24 are crucial for daily tasks.
• The candidate must hold a valid Property & Casualty Insurance License.
• A minimum qualification of a high school diploma is required for consideration.

Miers Insurance is one of the most established independent insurance agencies in Allentown and the Lehigh Valley, entering into our 132nd year of business. With our focused and energetic leadership team continuing to grow our agency, we are seeking qualified candidates to join the team and grow with us.