CAD Drafter + Sales Specialist

Job Description

Are you looking for a challenging and meaningful career? DSA Doors, the leading premium wood door manufacturing company in the United States, has an opening for a Sales Specialist with CAD drafting skillset in the Raleigh, NC office. We have an excellent opportunity within our sales team as a Sales Specialist. You will be the point-of-contact for our customers to provide sales and support of our architectural services. You need to be eager to learn, ready to provide top-notch customer service and sell our quality products and be ready for other tasks as assigned to accomplish the goals and objectives of the sales group. The position is full-time with benefits, plus an opportunity to earn monthly sales bonus!

Responsibilities

• Communicate clearly and professionally with customers to lead them through our quoting and purchase processes.
• Answer customers' questions about products, prices, availability and product uses.
• Provide drafting and designed related to support sales orders.
• Place outbound calls to customer list.
• Follow up with prospective customer and outstanding quotes to confirm and close on purchase.
• Work with fellow Sales Specialists and Customer Service Representatives to ensure prompt response to all customers.
• Enter orders correctly into the CRM system.
• Upload all communications and documents into the CRM system.

Skills that will ensure your success:

• Analytical and curious; asking the 5 W’s
• Dedicated to quality and customer service
• Detailed and organized
• Time management
• Phone etiquette
• Knowledge of computer software and functions

Minimum Qualifications & Preferences

• 1-3 years of inside sales experience.
• Proficient knowledge of 2D CAD drafting; CAD certification preferred
• Associate degree in business or related fields.
• Excellent computer skills
• Proficient in Microsoft Word, Outlook, and Excel.
• Experience with SAGE CRM or other CRM products.
• Knowledge of the building supply, hardware and/or doors/windows industries.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• Please provide your contact email and/or number. We often do not receive updated Indeed application resumes.

Education:

• Associate (Required)

Experience:

• AutoCAD: 1 year (Required)
• Inside sales: 1 year (Required)

Work Location: In person

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