Sr Strategic Account Manager

PositionSummary:

The PECO Strategic Account Manager will be responsible for building and maintaining strong relationships with key corporate accounts. The Strategic Account Manager will collect, monitor and analyze trends in asset management, metrics and controls within assigned corporate account portfolio to identify and drive network improvements. It is also expected that the Strategic Account Manager will manage and assist in the negotiation of terms and agreements and implement strategies to achieve business goals. This role will serve as a mentor and motivator to their peers and drive and facilitate improvement efforts within and outside of the organization.

Key Responsibilities:

• Be the primary point of contact and build long-term relationships with corporate customer contacts

• Develop a trusted advisor relationship with key accounts

• Develop, implement and manage improvement to PECO supply chain solutions and asset management within assigned customer networks

• Work with customers to ensure adherence to PECO operating guidelines and contractual expectations

• Manage and present progress of monthly/quarterly initiatives and metrics to internal and external stakeholders

• Monitor and analyze network flows within assigned customer accounts, identify gaps and drive improvement

• Responsible for working with the Sales team and PECO Management team to strengthen existing client relationships

• Collaborate across departments to identify major operational challenges and breaches in commercial terms/account performance

• Update job knowledge by participating in development, training and mentorship opportunities

• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

• Use MS Office programs (including Outlook, Excel,Access, and other business applications) to perform daily job functions and investigate customer concerns.

• Develop working knowledge of PECO’s internal systems, including RED<>LINK®.

• Perform other duties as needed.

• Lead/facilitate comprehensive report outs, root cause analysis and problem-solving activities

• Identify and drive process improvement initiatives within assigned accounts

• Mentor and train peers

Qualifications:

• Education: Bachelor’s degree in business or related field, or equivalent job experience.

• Minimum 5 years Supply Chain experience.

• Computer knowledge including MS office (Outlook, Excel, Word, Power Point.)

• Commercial negotiations experience.

Travel:

• At times, up to 50%