Job Description

Job Summary:

We are seeking a dynamic and experienced General Sales Manager (GSM) to lead our sales operations for a thriving production homebuilder based in Orlando, Florida. The GSM will oversee the entire sales process, develop strategies to meet and exceed revenue goals, and mentor a high-performing sales team. The ideal candidate has a proven track record in residential construction sales, team leadership, and strategic planning, combined with a deep understanding of the Orlando market.

Key Responsibilities:

Leadership and Team Development:

Recruit, hire, train, and mentor a team of Sales Consultants, Sales Assistants, and support staff.
Foster a culture of collaboration, motivation, and accountability within the sales team.
Conduct regular performance evaluations, provide coaching, and implement improvement plans when necessary.

Sales Strategy and Execution:

Develop and implement sales strategies to achieve monthly, quarterly, and annual revenue goals.
Monitor market trends and competitor activities to adapt strategies and maintain a competitive edge.
Collaborate with marketing teams to align campaigns with sales initiatives and drive traffic to model homes.
Ensure effective management of the sales funnel, from lead generation to contract closure.

Customer Experience:

Uphold a customer-first philosophy, ensuring exceptional service throughout the home-buying process.
Address escalated customer concerns and resolve issues in a professional and timely manner.

Operational Oversight:

Manage sales budgets, forecasts, and financial performance reports.
Partner with construction, design, and other departments to ensure timely delivery of homes.
Ensure compliance with company policies, local regulations, and industry standards.

Market Expertise:

Stay informed about the Orlando real estate market, including housing trends, pricing, and consumer preferences.
Build and maintain relationships with key stakeholders, including real estate agents and community partners.

Qualifications:

Experience:

Minimum of 5–7 years of sales leadership experience in the homebuilding or real estate industry.

Skills and Competencies:

Demonstrated success in meeting and exceeding sales goals in a high-volume production environment.
Strong leadership and team-building skills.
Excellent communication, negotiation, and interpersonal abilities.
Proficiency in CRM software and sales analytics tools.
Deep knowledge of the Orlando housing market and its unique characteristics.

Personal Attributes: