Lab Product Specialist (Life Sciences)

The Organization:

Addgene is a thriving non-profit life sciences organization that supports and accelerates important research and discovery for scientists all over the world. Since its founding in 2004, Addgene has grown and innovated in order to assist the research community by archiving and sharing useful research materials and resources (such as plasmid DNA samples, viral vectors, and recombinant antibodies) with scientists worldwide. Broad availability of these unique research materials promotes the advancement of research in a wide variety of disciplines, including cancer, heart disease, and neurodegenerative disorders, while increasing collaboration within the scientific community. Learn more here from one of our founders, Melina Fan.

In joining our team as an “Addgenie”, you will work with multidisciplinary internal teams to help fulfill this mission, including scientists, software engineers and product developers, renowned customer support teams, marketing gurus, and business development professionals. Together, Addgenies create and enhance opportunities for research scientists to deposit their materials, find products and resources easily on our website, and receive unparalleled support in receiving and expertly using our materials in their own experiments.

The Role:

As part of Addgene's product development practice, you will support laboratory/scientific-focused product discovery and product delivery activities that help meet the Product team's goal to maximize the impact Addgene’s products have on the fulfillment and furthering of our mission.

To Succeed in this Role, You Will:

• Assist Product Managers with planning and communicating product roadmap initiatives
• Collaborate and support the Product team when working cross-functionally with key stakeholders to gather requirements for product features and enhancements
• Produce wireframes and mockups for user stories when necessary
• Assist with the creation of user stories, ensuring that acceptance criteria is clear and story artifacts (e.g. wireframes, mockups) are correct
• Assist with CX research and gathering metrics/KPI data for major epics
• Assist Product Owner with user acceptance testing stories to ensure acceptance criteria is met
• Help triage urgent issue bugs that are reported by stakeholders and customers
• Create bug tickets on behalf of stakeholders

Skills and Competencies

• 2 years of professional experience in a Product Specialist, Business Analyst, or managerial role within laboratory or scientific environment
• Experience working in Agile/Scrum environment
• Comfortable soliciting and providing direct and impactful product feedback, particularly in the context of a laboratory information management system
• Possess outstanding interpersonal, organizational and communication skills, with an emphasis on effective communication within a scientific team
• Ability to analyze and solve complex problems specific to laboratory and scientific workflows, from initial conception to implementation
• Ability to act and operate independently with minimal daily direction to accomplish objectives on time
• Bachelor’s degree or possess an equivalent combination of applicable education, training, and industry-related work experience, with a preference for degrees in relevant scientific or technical fields
• Bonus if you have:
  • Experience in life sciences and/or healthcare industries
  • Understanding of content or configuration management via a CMS
  • Experience with these tools: JIRA, Miro, Figma, or Balsamiq
  • Any coding experience: CSS3, HTML5, JavaScript, or Python

Life at Addgene:

Addgene prides itself on being a truly special place to work. We are an inclusive and welcoming group of people from many backgrounds and perspectives, and we believe in flexibility and strong work/life balance. Our staff are engaged in multiple professional development opportunities, and give the company their ideas and feedback regularly. We also never pass up an opportunity to have a little fun, whether it be popping popcorn for our outdoor movie night, dressing up as Schitt’s Creek characters for our Halloween costume contest, or sharing hilarious pictures of our fur babies on our Slack #pets channel. Whether you’re a bookworm, an athlete, or an interior design connoisseur, there’s a place for you to step away from your daily work and connect with your colleagues.

Addgene also provides very competitive benefits and continuously works to maintain an inclusive culture:

• Benefits for Full-Time Employees

Addgene puts its people first. We offer a comprehensive 100% company-paid benefit package that includes health, dental, life, short-term, and long-term disability insurance. In addition, employees are encouraged to participate in an individual 403(b)(7)-retirement account. The cost of public transportation is fully paid by the company.

Part-Time Employees also enjoy benefits such as Pet Insurance, Onsite yoga classes, and yearly one on ones with a financial professional. Addgenies working 20 or more hours per week in a non-temporary capacity are automatically enrolled at a 3% deferral, and those working 4 or more days per week are eligible for a MBTA/commuter rail pass.

• Diversity, Equity, and Inclusion at Addgene

Addgene is committed to creating and fostering a diverse, supportive, and inclusive working environment. All of our initiatives benefit from the diverse and open worldwide scientific community that we work with, and we believe that the best innovations and discoveries come from diverse teams. Addgene will continue to build these diverse teams, as well as continue to do the hard work of examining how Diversity, Equity and Inclusion can be meaningfully woven into our work life, foremost and always to combat bias of all kinds. We are looking forward to continuing to get to know and celebrate a variety of perspectives and backgrounds as we grow our teams; and in doing so, we will bring more scientists together to share their resources in order to change the world.

Addgene is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, national origin, sex, ancestry, sexual orientation, genetic information, gender identity, active military or veteran status, age, handicap, or any other characteristic protected by Federal, State or Local law.

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