Senior Media Account Manager

The Senior Media Account Manager will be responsible for the happiness of our customers. You will project-manage and execute kid-safe brand engagement campaigns/programs across the SuperAwesome Platform. To ensure a world-class experience for clients, you’ll take a consultative approach, providing strategic and tactical digital media advice.

At SuperAwesome, we’re leading the charge in kidtech so you’ll spend a lot of time coaching our clients on how to engage and entertain kids, compliantly with US law.

The right candidate will be client savvy, detail-oriented, incredibly driven, and organized. They will have the opportunity to work with the top kids' brands and content owners as part of an excellence-driven team.

As a senior member of the team, you’ll need to have experience in executing strategic multi-faceted campaigns in digital media, leading process improvements, and working successfully across different internal teams. You’ll also need to demonstrate that you can present to high-profile clients and that you have a commercial focus on how your campaigns help us manage our business. Building and maintaining relationships with our customers is an important part of your role too.

Responsibilities

• Manage a portfolio of our key accounts - develop, maintain and expand positive relationships with existing agency / direct clients
• Generate repeat and incremental business, acting as point of contact for all live campaigns
• Ensure expertise, excellence, and consistency in all aspects of campaign delivery. Examples of client delivery include: client management, briefing designers, creative and development, working with ad operation for performance optimization, and reporting
• Counsel clients with a clear understanding of client objectives, KPIs, and targets
• Build great reports and case studies to showcase and share our expertise
• Proactively identify new initiatives and tools to increase client excellence with local and global teams

Required Experience

• You’re a self-starter, you can clearly demonstrate your abilities to get things done without direct supervision and understand what it means to deliver excellence to clients
• Comfortable working in an ever-changing environment
• You have an unstoppable ability to develop and maintain key relationships with clients - they should be your biggest fans!
• You’re insanely well-organized with excellent communication and stakeholder management skills
• You think logically, even under pressure, and come up with innovative solutions to problems
• You’re analytical and have a great head for numbers
• Passionate about self-development and building a career in digital media
• You enjoy the pressure of a high-growth startup environment
• Demonstrable experience with various ad servers and reporting platforms
• Min 5 years experience working in digital advertising.