Customer Service + Sales Support Representative/Building Materials

Job Description

DSA Doors, the premium wood door manufacturing company in the United States, is looking for customer-oriented person to join us in our Raleigh, NC office. We have an excellent opportunity within our sales team our Sales Specialist. You will be the point-of-contact for our customers to provide sales and support of our standard-stock products. You need to be eager to learn, ready to provide top-notch customer service and sell our quality products and be ready for other tasks as assigned to accomplish the goals and objectives of the sales group. The position is full-time with benefits, plus an opportunity to earn sales bonus!!!

This is an On-Site position based in Raleigh.

Responsibilities:

• Handle complete order processing from initial inquiry, selecting items, price quoting, order entry, shipping details, delivery addresses, completing sales order and sign off.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, and product uses.
• Consult with customers after sales or order confirmation to resolve problems and to provide ongoing support.
• Provide customers with product samples and catalogs.
• Keep up with product and service information and updates.
• Explains features of products and services.
• Collaborates with team members to ensure monthly order goals are met.

Experience you’ll bring:

• Associates degree or previous experience in customer service or inside sales
• Proficient in Microsoft Office: Outlook, Excel, Power Point, Word
• Strong communication & presentation skills, influencing, negotiating, analytical thinking, time management skills are essential

We’ll be excited if you have:

• 2+ years inside sales or customer service experience in selling doors or building materials industry
• Sage 100 or Sage CRM experience

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Application Question(s):

• What is your best contact email or phone? Indeed email and response may not reach you.
• Which of your work experiences is aligned with this position's core responsibilities?
• What are your salary expectations when looking for a new opportunity?

Experience:

• Microsoft Outlook: 3 years (Preferred)
• CRM software: 2 years (Preferred)

Work Location: In person

Visit Original Source: