Director, Revenue, Strategy and Operations

LearnUpon is looking for a Director, Revenue, Strategy and Operations to join our team in Ireland or the US.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do.

Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We strive to live by our values, act like owners, lead with curiosity and deliver quality for our customers. We're proud of our success and we're humble and hungry to achieve more.

Our Revenue Operations and Strategy team is vital to our go to market efforts as a Company. You are responsible for driving new business pipeline, revenue and uncovering expansion opportunities. Revenue Operations will be a key business partner to design processes, tools and workflows that will accelerate revenue growth. This role will sit under the CFO and support the Sales, CX, Marketing and Business Development teams.

What will I be doing?

Reporting to the CFO, the successful candidate will have a unique opportunity to dive into the data and craft an optimal go-to-market structure. This role will combine a strategic and problem solving mindset with a willingness to roll up your sleeves to get the job done. You'll;

• Work cross-functionally with Sales, Marketing, Business Development, CX, Finance, etc. providing thought leadership to drive the business forward
• Work closely with Sales and Business Development Leadership to identify and plan key regional territories and market segmentation
• Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the businesses globally across all routes to market
• Work with leaders to create and maintain "the source of truth" dashboards for reps, and sales leaders
• Streamline and optimize sales processes, including pipeline definitions, stages, key milestones, weights, etc.
• Lead revenue forecasting and planning efforts for accurate projections and resource allocation
• Prepare and present reports on revenue performance, trends, and initiatives to senior leadership that provide easy to understand insights
• Analyze sales metrics and KPIs to identify trends, opportunities, and areas for improvement
• Manage sales technology tools like CRM systems, automation software, and analytics platforms
• Design and manage sales compensation and incentive plans to drive desired sales behaviors and outcomes
• Collaborate with other departments for aligned strategies and initiatives, especially in revenue growth. Remove silos and improve feedback loops
• Establish and maintain governance processes and policies for compliance and consistency in sales ops
• Define and manage sales territories and quotas for optimized coverage and accountability
• Conduct quarterly reviews with leaders to evaluate performance and identify areas of improvement
• Be a trusted advisor to GTM leadership

What skills do I need?

• At least 10 years' experience working in B2B SaaS Revenue Operations or GTM functions
• At least 3 years' experience in a management / leadership role
• Experience of working within a company that has scaled ARR to >$100M
• Strong understanding of SaaS business model including GTM strategies, ACV, inbound demand generation and inside sales model
• Outcome orientated mindset with a passion for delivering a superior "customer" experience to internal stakeholders
• Get-it-done attitude: not afraid to roll up your sleeves, get into the data and analyse the business to identify areas of improvement.
• Does what it takes to get the job done whilst also thinking & acting at a strategic level
• Excellent communication and presentation skills, attention to detail, and the skill of dealing with ambiguity
• Ability to communicate clearly with senior leaders, using data to tell a story
• Expert proficiency using Salesforce

Don't worry if you don't tick every box in order to apply, we're always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience driving outbound sales motions and revenue generating teams
• EMEA and US business experience
• A passion for hiring, developing, motivating and retaining talented team members

Why work with us?

• Work in a fun and supportive environment with regular social events
• Excellent career progression - take LearnUpon where you think it can go
• Structured learning environment
• Competitive salary and company ESOP
• Employer Contributed Pension / 401k
• Private health insurance
• 25 days annual leave + 1 annual company wellness day off
• Flexible Working Arrangements

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call
• Successful candidates will then be invited to a series of practical interviews
• Finally, candidates will have a short interview with Leadership
• Successful candidates will be contacted with an offer to join our team

LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

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