Job Description

Our dog-friendly logistics company is seeking experienced candidates looking for a fresh start in their logistics career!

This is an entry-level to mid-level position on-site in Chattanooga, TN.

LYNC Logistics is a woman-owned company based in Chattanooga, TN. We provide customers with various types of transportation services and strive to support our employees and customers. We invest in our people with cutting edge technology and equipment to provide the highest quality of service possible. Candidates with a drive to succeed looking for a new and exciting opportunity for 2024 are encouraged to apply.

Job description

As a National Account Manager at LYNC Logistics, you will act as a liaison between shippers and carriers. You will focus on expanding LYNC Logistics’ customer base by helping customers move their inventory in the most cost-effective way possible. Business is initially generated through inside sales with the opportunity to travel as needed to grow your portfolio. Accounts are maintained and grown through daily communication with customers while upholding LYNC Logistics’ commitment to service. This is an individual contributor role. In this role you will create, manage and maintain customer accounts on an individual level by seeking leads and regularly following up as needed.

Responsibilities:

Prospect, maintain and manage customers with unique needs to grow your book of business
Multi-task and communicate with customers via phone, email, and other mediums
Provide customers with shipping quotes in timely fashion
Keep accurate records of data and relative activities
Understand and track market trends in the transportation marketplace
Meet all target marketing weekly, monthly, quarterly, and annual metrics
Navigate through various systems and websites as needed for customers
Obtain, prepare, and track loads through the entire process
Work independently or in a team environment as needed
We are a flexible work environment with our standard work hours being 8-5 Monday-Friday with an hour for lunch
Please note, there may be circumstances that will require you to assist customers after hours

Education:

High School Diploma, GED, or suitable equivalent required
Bilingual (Spanish) desired

Experience:

Minimum of 2-years prior Sales or Customer Service experience required
Minimum of 2-years prior Logistics and Freight Broker Sales Experience required

Skills & Characteristics:

Proficiency in MS Office Suites/365 is required
Self-motivated with a strong desire to succeed
Demonstrated ability to maintain composure in challenging situations and express adequate problem-solving, negotiation and decision-making skills
Desire to thrive in a professional office environment and demonstrate strong collaborative skills
Capability to be flexible, and manage multiple vendors at any given time with urgency and clear prioritization
Demonstrate excellent communication skills (verbal and written), conflict management, and organization with strong attention to detail, clarity, accuracy, and conciseness
Strong work ethic with a “can–do” attitude
Comfortable working independently and within a team environment

Why LYNC Logistics?

On-site one-on-one training and ongoing career development
Competitive base salary and uncapped commission opportunity
401(k) with flexible match
Medical, Dental, Vision Life, LTD, STD, and more insurance starting day 1
PTO awarded after initial 90-day training period
8 paid Holidays plus Birthday off
Internal advancement opportunities
Dogs present in the office for stress relief
Casual dress policy

LYNC Logistics is an Equal Opportunity Employer and will judge all applicants based on their qualification for the job, without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits: