Job Description

Position: Account Specialist
Location: Littleton, CO

Full time / Salaried

We are looking for an account specialist to join our growing business. We recently received an investment to expand the business and are ready to grow quickly. This position is responsible for ensuring customer success by working with clients to launch new sites and expand the use of
PRRS services within the accounts. Account specialist work directly with clients, PRRS account managers and PRRS Regional Salespeople to expand PRRS services.

About PRRS

Starting in 2002, Parking Revenue Recovery Services (PRRS) has gradually widened its portfolio of services to be a leading provider of fully-integrated parking compliance and collection services to the parking industry. PRRS today provides services to over 400 parking locations and proudly represents national, regional, and local parking operators throughout the United States. Our client owners and parking operators use our compliance and collection services in all types of properties, including commercial lots and garages, municipal facilities, college and university facilities, airports, hospitals, commercial properties, and residential buildings.

PRRS creates exceptional value for its parking operator clients through increased overall customer compliance and maximized enforcement/collections revenue while delivering exceptional customer service. PRRS maximizes the value provided to its clients through excellence, innovation, and efficiency in its compliance and collections services, delivered by an outstanding team of parking professionals dedicated to the highest levels of customer service.

The Position

This position is responsible for interacting with customers to setup and implement new services for the customers. The Account Specialist works with existing accounts and new customers to setup and launch new sites. Account specialists are critical to the launch of new sites and promote additional PRRS services to the client to grow and identify new opportunities to rollout
PRRS services within the Client’s portfolio of locations.

This position reports to the Director of Customer Success.

Your skills will focus on engaging existing customers, understanding their needs, and promoting
PRRS services and solutions to meet those needs, coordinating with customer to implement new

sites and services. Account Specialist also assist in supporting existing clients by providing status of operations, including maintenance status.

The ideal candidate should possess strong analytical skills, good strategic thinking, excellent communication skills, and strong leadership skills.

Account Specialist Responsibilities:

Interact with existing clients to ensure high level of customer satisfaction
Implement new sites by coordinating with Client, Asura and PRRS team.
Identify opportunities to expand PRRS service with the existing clients by adding new services or increasing the number of sites.
Gains customer knowledge and assists in disseminating this knowledge with PRRS and

Asura.

Assists marketing communications in the development of solution marketing materials.
Works with product team and others to assure user requirements and development commitments are met.
Achieves efficient time utilization.
Quickly attains and maintains superior company and product knowledge.
Provides required reports and other requested deliverables in a timely manner and with thoroughness and completeness.
Maintains impeccable data integrity in Pipedrive.com as related to all communication and sales activity.
Provides accurate forecasts of forthcoming sales.
Prepares quotes and proposals
Attends and participates in regional and national trade shows and conferences.
Manages the entire sales process - from prospect to close.
Frequent travel for business purposes will be required.

Account Specialist Requirements:

Ability to lead a varied team in a sale process; including coordination of team members from other companies.
Ability to read, analyze, and interpret common financial reports and legal documents.
Understanding of interoperability of software and hardware and how they work together to solve business related problems.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Demonstrable skill in preparing proposals and quotes.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively presentation information to top management, public groups, and/or board of directors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to prioritize tasks and tactfully negotiate priority with end users.
Ability to work under deadline pressure and extra hours if needed.
Honesty, respect for diversity

PRRS continues to experience significant growth, and as a result, we are expanding our team. We seek a talented and dynamic individual to join us as an Account Specialist.
At PRRS, we have always been committed to delivering exceptional services and solutions to our clients. Thanks to our dedication and the trust of our valued clients, our company is flourishing, and we're now at a point where we need an Account Specialist to help us manage and nurture these critical client relationships.
Key Responsibilities of the Account Manager role include:
Building and maintaining strong, long-lasting client relationships.
Understanding client needs and ensuring they are met.
Collaborating with internal teams to deliver solutions and drive client success.
Identifying new business opportunities within existing clients.
We would love to hear from you if you are passionate about client success, adept at building relationships, and ready to take on a pivotal role in our growth story. We encourage all qualified candidates to apply and welcome diversity in our workplace.
If you want to apply or learn more about the Account Manager position, send your resume to jconway@prrsparking.com.
Join us in our journey of growth and client excellence. Your contributions can be a part of the success story of a company that's going places!
Thank you for your continued support and interest in PRRS. We look forward to welcoming a new Account Specialist who shares our vision of delivering outstanding value to our clients.
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Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits: