Customer Service Representative - Industrial Products

DXP Enterprises
Ontario, CA 91761
14 days ago
DXP Enterprises
DXP Enterprises
dxpe.com

Job Description

Responsibilities of Customer Service Representative include, but are not limited to:

  • Responding to customer inquiries regarding company products and services
  • Processing customer phone orders
  • Checking availability of stock and shipping dates
  • Quoting prices, filling orders to customer specifications and processing sales data via computer
  • Assisting the outside sales team by preparing price quotes and sourcing products

Qualifications of the Customer Service Representative include, but are not limited to:

  • 1-2 years of customer service knowledge (preferred not necessarily)
  • Excellent communication skills
  • Should be enthusiastic and able to work independently
  • Must have experience performing a majority of the functions
  • Prior inside sales/customer service experience (preferred not necessarily)
  • Data entry skills, organization, multi-tasking and customer focus is required
  • Regular in-person attendance required
  • Normal business hours Monday-Friday, 8am-5pm

Additional Information:

Pay Range: $43,680-$49,920 (DOE)

Physical Demand: N/A

Working Conditions: Office

Training/Certifications: N/A

Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8am-5pm

Travel: N/A

Education: High School Diploma or GED

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

  • 401(k) matching
  • Flexible schedule
  • Paid time off

Experience level:

  • 1 year
  • 2 years
  • Under 1 year

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Application Question(s):

  • How many years of recent experience do you have as a Customer Service Rep and/or sales and/or quotes and/or buying position for Industrial MRO (Maintenance, Repair & Operations) or bearings or power transmissions? Please detail.

Work Location: In person

Visit Original Source:

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