Job Description
Responsibilities of Customer Service Representative include, but are not limited to:
- Responding to customer inquiries regarding company products and services
- Processing customer phone orders
- Checking availability of stock and shipping dates
- Quoting prices, filling orders to customer specifications and processing sales data via computer
- Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include, but are not limited to:
- 1-2 years of customer service knowledge (preferred not necessarily)
- Excellent communication skills
- Should be enthusiastic and able to work independently
- Must have experience performing a majority of the functions
- Prior inside sales/customer service experience (preferred not necessarily)
- Data entry skills, organization, multi-tasking and customer focus is required
- Regular in-person attendance required
- Normal business hours Monday-Friday, 8am-5pm
Additional Information:
Pay Range: $43,680-$49,920 (DOE)
Physical Demand: N/A
Working Conditions: Office
Training/Certifications: N/A
Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8am-5pm
Travel: N/A
Education: High School Diploma or GED
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
Experience level:
- 1 year
- 2 years
- Under 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Application Question(s):
- How many years of recent experience do you have as a Customer Service Rep and/or sales and/or quotes and/or buying position for Industrial MRO (Maintenance, Repair & Operations) or bearings or power transmissions? Please detail.
Work Location: In person
Visit Original Source:
https://www.indeed.com/viewjob