Senior Sales Manager/Hilton Minneapolis Airport

Conduct a successful, aggressive solicitation process involving outside sales calls, inside
appointments, telephone calls, email, personalized letters, video sales and virtual tours. As a
proactive Sales Manager, 80% (eighty) of the time should be sent in active sales solicitation.

• Provide daily support to the Sales Managers with assistance in account development,

activities, sales calls, site visits and business evaluation.

• Assist the Director of Sales in creating a realistic, and aggressive, annual marketing plan.

Update your portion of this plan on a monthly basis to ensure it is up to date and changes with
market conditions.

• Quarterly Action Plan to be created each quarter that ties into the annual marketing plan

and market conditions. This includes developing sales strategies and timelines for your market
segments.

• Send proposals on all leads which fit the profile of the property and actively follow

through to convert from proposal to definite status. Proposals should be sent to clients
immediately upon holding space.

• Clearly outline on the client's room block requirements, suite/upgrade requirements,

meeting space requirements, budget information, decision maker/process and client's hot
buttons.

• Obtain, document and route all necessary information on definite groups, including

billing information, credit application, rooming list and VIP arrangements. Details on meeting
arrangements, menus, audio-visual arrangements, etc. should be documented and passed on to
the catering manager for follow up.

Participate in Group Pick Up meetings as needed. Provide feedback to Group Housing
Manager on any of your group changes including number of rooms needed and cut off dates.

• Achieve all assigned KPI's. Including sales solicitation goals, bookings, lead response

times and group pace.

• Participate in weekly revenue calls as requested, bringing your group forecast to the call.

Be able to talk through your current sales pipeline for any leads that will convert so the team can
talk through transient rate strategy for that timeframe.

• Make Director of Sales aware of any group offers/e-blasts that need to be created for your

market segments.

• Strong business communication and presentation skills, both verbal and written.
• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling the

hotel in a professional and courtesy manner.

• Demonstrate proven creative thinking to win the business.
• High work ethic and self-initiative
• Strong computer skills in Microsoft Suite products and sales systems.
• Some travel may be required
• Adheres to proper attendance guidelines as established by employee handbook and

property Director of Sales/General Manager.

• May be required to work varying schedules to reflect the business needs to the property.
• Must possess basic computational ability
• Focus and maintain attention to tasks, and complete work assignments on time, despite

frequent interruptions.

• Ability to maintain excellent relationships with staff, managers, corporate staff and

ownership.

• Must maintain staff & guest confidentiality at all times.
• Ability to lead departmental meetings and participate in/lead hotel team meetings.