Job Description

Description

Position Summary:

The Solutions Consultant serves a lead role in research and requirement analysis. The Solutions Consultant will complete the requirements that the development team will use to develop or enhance the company’s product offerings and require little guidance. The Solutions Consultant is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software. This position reports to the department Manager.

About Us

Join a team where we encourage creativity and innovation, champion teamwork and are committed to being the best. In this environment we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products.

Hexure, started with a simple goal: transform the insurance and financial services industry through powerful end-to-end sales solutions. For more than 25 years, carriers and distributors have depended on our commitment to innovation, speed to market delivery and deep domain expertise. Our solutions have been implemented within industry-leading insurance carriers and distribution firms. And our track record of empowering client success speaks for itself.

Together as a team, we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products. We endeavor to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better solutions for our clients.

Why you’ll love working here:

Generous benefit packages - We offer our employees competitive health insurance options, including medical, dental, and vision plans, as well as long term and short-term disability insurance.
Pre-tax savings programs including flexible spending accounts, and a 401K that is competitively matched!
Lifestyle Spending Account. This provides an employee the flexibility to spend benefit dollars on the things that matter most to them.
Flexible Paid Time Off (PTO). Work-life balance is a key part of our company culture here at Hexure, and we know that our employees do their best work when they can take the time they need to rest and recharge.
Office Closures – Inclusion and Diversity are integral to enhancing our culture. In support of this, we offer 6 companywide office closures and encourage all employees to use flexible PTO to celebrate religious or cultural holidays, employee birthdays, or other state or federal holidays that bring personal meaning.
In addition to all the standard PTO options, Hexure proudly offers a generous and progressive paid Modern Family Leave policy.
Professional Development - Hexure supports you and your professional development with a LinkedIn learning account.
We also have employee anniversary perks, health, and wellness programs, and much more!
Most benefits are effective on date of hire!

Deliverables and Performance Measures:

Elicit customer requirements by reviewing customer requests and associated documentation, conducting walk-through sessions, analyzing workflows, etc.
Autonomously and in partnership with others, analyze situations and customer needs.
Be proficient at understanding client requirements.
Be proficient at implementing standard customer requirements.
Have a basic understanding of how product features are implemented within our systems.
Compare and evaluate various possibilities and makes recommendations for action that considers business implications.
Demonstrate an understanding of the customer experience, and the components of a good implementation.
Write clear and concise specifications that are of an appropriate level of detail.
Respond to team queries within appropriate time frames engaging more senior team members when needed.

What will make you successful:

1 year experience
Strong client facing skills
Able to gather and accurately document client requirements.
Able to answer Developer and Tester questions on expected outcomes.
Bachelors or Masters degree in a business subject (Business Administration or Information Systems) or technical subject (Computer Science or Engineering discipline) is preferred, but not essential.

Core Competencies:

Interpersonal Skills: Now more than ever, the ability to build relationships with team members and clients is pivotal to the success of our organization. We are looking for candidates who can communicate effectively and help cultivate an agile environment of collaboration and inclusion.
Is able to understand, analyze and resolve core issues within own role.
Works with others on solving complex problems and issues.
Encourages co-operation between all members of the team.
Identifies and removes barriers to team performance.
Helps people to resolve conflict.
Identifies ways for further collaboration across teams.
Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team.
Personal Capabilities: We believe that the way people manage themselves and their relationships with others in the workplace is critical to the success of our organization. We are looking for candidates that effectively put their knowledge, values, and skills into practice.
Is able to ask effective questions and collect facts from multiple sources in order to solve problems.
Is able to effectively identify and analyze problems and propose solutions.
Effectively manages day-today issues and problems without intervention.
Focus on Results: As a company that values innovation, we are looking for candidates who will help drive efforts to build commitment for individual and team objectives, as well as anticipate and respond to issues and opportunities that could affect the organization.
Works hard to achieve objectives.
Stays focused on key commitments.
Looks to overcome obstacles or barriers to performing.
Works with others to achieve joint goals.
Volunteers for new job responsibilities or projects.
Identifies areas within own role that could be improved.
Notices and acts on opportunities to contribute more without being asked.
Customer Advocacy: Our purpose is to empower our clients to deliver customer-centric sales experiences, accelerate speed to market, improve in-good-order sales and meet regulatory requirements. This requires a focus on our customer‘s satisfaction. We are looking for candidates who can understand the needs and concerns of our clients and address them quickly and expertly.
Regularly connects with customers to gather feedback on current activities and relationship with business.
Uses knowledge and feedback from a customer perspective to improve the team’s service/ product.
Regularly attends external meetings to represent the unit and that will benefit the business.
Encourages team to respond quickly to customer needs and concerns *

Where We See This Role Going:

We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles.

Solutions Consultant
Senior Solutions Consultant

Expected hours of Work:

This is a full-time position with regular office hours Monday through Friday.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits: