Job Description

Company Description

L.G. Home Comfort (LGHC) is a Canadian HVAC company that was established in 2017. With a family-run approach, LGHC extends that level of personal touch to its customers and treats every home we walk into as if it was our own. We understand that when the need arises and our customers’ families comfort and safety is at stake, they need help right then and there, which is why LGHC’s 24/7 emergency service is rated so highly on review sites, like Google.

We’re dedicated to offering installation & repair services for residential & commercial Furnaces, Air Conditioners, Hot Water Tanks, Tankless Water Heaters & Water Purification products.

We care about our customers and make their home comfort our top priority. After all, there is a reason why it is part of our name, L.G. Home Comfort.

Day-to-day Responsibilities

The Inside Sales/Appoinment Setters' duties include, but are not limited to:

Familiarizing yourself with essential details of our products and services.
Calling prospective clients using a list of phone numbers provided to you.
Accepting calls from prospective clients as they arise.
Fielding basic questions and concerns about the products and services we offer.
Scheduling a consultation between the prospective client and a Sales Representative.
Keeping a detailed log of calls, including those which were not answered.
Attempting to contact prospective clients who you have been unable to contact.
Informing the Manager of recurrent product-related complaints that warrant addressing.
Other duties as assigned

Qualifications

Minimum of an Ontario Secondary School Diploma or equivalent
Previous experience working in the HVAC industry an asset
Completion of post-secondary education in a related field, such as sales or business administration is considered an asset
Excellent oral and written communication and organization skills
Strong written and spoken communication skills, including professional phone and email etiquette
Outstanding interpersonal relationship building
Demonstrated ability to take initiative and stay motivated
Demonstrated ability to handle challenging situations professionally and make quick, effective decisions

Hours

The Inside Sales/Appoinment Setter will work a rotation of shifts, Monday-Sunday

Compensation

$20/hour + Commission

How we Hire:

LGHC is an equal opportunity employer. LGHC is committed to equal employment opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted.

We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We encourage applications from all qualified candidates, including those with disabilities. If you require any accommodations, please email info@lghomecomfort. ca and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 15 – 24 per week

Additional pay: