Assistant Sales Manager

Job Description

As an Assistant Manager at Massage Envy in Garwood* you’re responsible for assisting the Manager in the successful operations of the franchised location.

The essential responsibilities with assisting the Manager include:

• Assisting the Manager with Overseeing and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests.
• Assisting the Manager in setting and achieving membership and retail sales and profitability goals and partnering with District Manager to regularly monitor progress against goals.
• Assisting the Manager with Managing staff and training, monitoring, and coaching the performance of sales associates.
• Assisting the Manager with monitoring staff work schedules and managing human resource functions, where assigned, including interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, disciplining and terminating employees as well as all associated record-keeping.
• Assisting the Manager with managing key business operations including inventory, bank deposits, marketing, etc.
• Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.

What it Takes to Succeed:

Qualified candidates will:

Education, Skills and Training:

• Have a college degree (preferred).
• Have previous management, marketing, and sales experience within a service or retail industry. (required)
• Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff.
• Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends in sales reports.
• Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians.

Communications and Personal InteractionsHave a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, and regional developers. Be able to communicate information to franchise owner and other individuals in the Massage Envy franchise network.

• Possess excellent leadership and influence skills and the ability to motivate and inspire staff and develop a strong team culture.
• Maintain client confidentiality.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekends as needed

Experience:

• Sales: 1 year (Required)

Work Location: In person

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