Job Description
ABOUT PASSPORT BRAND DESIGN
With offices in Newport Beach, New York, Toronto and Montréal, Passport Brand Design (a VML company) is rapidly putting itself on the map as a trusted brand partner. We're passionate about offering creative leadership to global businesses seeking direction on high-level brand strategy, evergreen and seasonal campaigns, and creative executions across all touch points. Our holistic approach to brand identity begins by creating a strategic positioning and brand purpose, which is then translated into a core creative idea that has the power to align teams and guide a fully integrated marketing process. We are looking for people who love what they do, who want to stay inspired and inspire others, who want to do great work and work with great people.
Account Manager
Passport is seeking an Account Manager to support the day-to-day activities to creatively execute and produce client marketing programs on a large account in the nicotine category. You will be one of the client contacts, ensuring client approvals are secured, client objectives are achieved, and timelines and budgets are met. You will communicate externally with the client(s) and internally with the project team to keep all apprised of project status, updates and changes.
What you'll do:
- Build rapport and credibility with client based on trust, sound counsel, responsiveness to client needs and flawless execution
- Collaborate with creative, project management, production to develop solutions for client
- Serve as creative and executional project lead; guide the day-to-day development of client marketing projects from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.); ensure progressive steps in the process are approved with adequate time to meet schedules
- Develop and update both client and project documents including: creative briefs, estimates, project timelines, media plans, status reports, and other supporting materials
- Review all documents and creative work prior to submitting to client for review
- Keep agency team informed of client requests and changes; anticipate potential problems; proactively develop solutions
- Organize client presentations, meetings and conference calls, and prepare relevant documents, including agendas, meeting materials and conference reports
Who you are:
- Excellent communication skills, both verbal and written
- Able to build relationships and collaborate across teams, departments, vendors and clients to successfully accomplish work
- Strong attention to detail, organization, and professionalism
- Ability to effectively managing multiple projects, timelines, and deliverables simultaneously
- Proactive approach and positive attitude
What you'll need:
- 1-3 years of advertising or related marketing experience,
- Agency experience preferred
- Knowledge and experience executing across 360 tactics
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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