Job Description

Inside Sales Manager

Location: Valencia, CA
Reports to: Vice President and COO

Overview: Jaco Aerospace, a fast-growing distributor in the aerospace industry, seeks an experienced and driven Sales Manager to lead our sales team and foster a culture of performance, accountability, and growth. The Sales Manager will play a critical role in ensuring the sales department's success by overseeing sales operations, driving new business, managing key accounts, and maintaining strict compliance with company policies and quality standards.

Key Responsibilities:

Sales Leadership:
Lead, manage, and mentor the sales team to ensure they meet individual and team performance targets.
Implement strategic initiatives to optimize sales operations and drive revenue growth.
Foster a culture of communication, collaboration, and continuous improvement within the sales department.
Actively review and analyze team performance, providing coaching and training to improve skills and results.
Account Management & Customer Relations:
Ensure the highest level of customer service by building and maintaining strong relationships with key accounts.
Work closely with the team to resolve customer service issues, track order progress, and ensure timely delivery.
Conduct in-depth reviews of customer needs and deliver tailored solutions that drive customer satisfaction and business growth.
Order & Compliance Management:
Oversee the management of high-value sales orders, ensuring compliance with financial benchmarks. Orders over $5,000 will be reviewed at the Sales Manager level.
Ensure adherence to company policies and regulatory requirements, including AS9120 quality standards.
Work with internal teams, including legal and finance, to mitigate risk and ensure compliance with non-cancelable, non-returnable commitments.
Team Development & Training:
Collaborate with senior leadership to recruit, onboard, and train new team members, ensuring they align with Jaco’s values and operational goals.
Conduct regular training sessions for the sales team on best practices, company processes, and regulatory compliance.
Identify skill gaps within the team and provide targeted training to enhance sales effectiveness.
Sales Process Optimization:
Continuously monitor sales processes, using feedback from the team to suggest and implement improvements.
Leverage data analytics to assess the efficiency and effectiveness of sales strategies and adjust as needed to maximize results.
Promote the use of sales tools and CRM systems to ensure accurate data entry and timely follow-ups on RFQs, orders, and customer interactions.
Performance Monitoring & Reporting:
Implement and track key performance indicators (KPIs) to monitor team progress and individual contributions.
Provide regular sales reports to senior leadership, offering insights on team performance, customer trends, and revenue projections.
Conduct evaluations and provide feedback to the sales team, ensuring a structured approach to performance improvement.
Customer & Market Expansion:
Identify new business opportunities and actively work with the sales team to onboard new customers, especially those impacted by CMMC compliance.
Support the development of strategies to expand market reach, particularly within the aerospace and defense sectors.

Qualifications:

5+ years of experience in sales management, preferably in the aerospace or distribution industry.
Proven track record of leading a sales team and achieving growth targets.
Strong understanding of AS9120 and other relevant aerospace quality standards.
Excellent communication and leadership skills, with the ability to coach and mentor a diverse team.
Experience with CRM systems, data analytics, and process optimization.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

Compensation: