Sales Manager

Position Overview

We are seeking a Product Sales Manager with a minimum of 3 years of technology sales and account management experience, preferably with a communications software solutions provider. They will work cooperatively with the business unit subject matter experts, service team, engineering team, and members of the management team to generate new customers to meet or exceed monthly, quarterly, and annual sales quotas at the appropriate gross margin while increasing customer satisfaction. The initial scope of this position is global coverage – with growth, the position may evolve into regional responsibility.

The successful candidate will excel in this dynamic hunting role, to consistently bring growth to the Satcom Products team. They will be responsible for opportunities that will have been identified either through key technology partners, or part of new customer acquisition activity (campaigns, trade show/events, etc). This position will require lead generation, lead nurturing expertise, working alongside BU relationship managers to generate pipeline and closed opportunities. The emphasis will be on new customer acquisition. Ideally, the candidate will have a working understanding of communications network solutions, including network monitor and control systems to optimize performance. The customers are largely satellite communications providers, broadcast telecommunications and satellite network operators.

A candidate with a proven track record selling monitoring and control solutions to network operators is strongly desired. The candidate should leverage existing network operator relationships to support early success.

This is a fully remote opportunity from anywhere in Canada!

Responsibilities

• Drive revenue through the generation of leads
• Identify new opportunities through various prospecting activities including cold calls and emails
• Generate new and repeat sales by providing product and technical information in a timely manner
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Track and document new contact customer data
• Accurately process customer transactions such as orders or quotes
• Maintain/manage a marketing plan (email, mail, etc.) for your customers and assist with company-wide marketing programs
• Obtain accurate information from the BU relating to shipment dates and expected date of delivery
• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints
• Manage time effectively, meet personal goals, and work effectively with other members of the team
• Always present a professional image to customers and technology manufacturers
• Perform other duties as required and/or assigned
• Employee must be able to perform essential functions of the job with or without reasonable accommodation

Qualifications

• Bachelor’s degree preferred
• Minimum 3 years of technology sales and field account management
• CRM experience
• Working knowledge of sales and marketing processes
• Experience designing lead generation campaigns
• Ability to set and manage priorities judiciously
• Self-motivated and directed
• High level of accuracy and attention to detail
• Excellent analytical, conceptual, and problem-solving skills
• Ability to collaborate with others in a fast-paced, action-oriented and collaborative environment
• Entrepreneurial mindset
• Strong written and oral communication skills

How we hire