Job Description

Provides advice, sells/leases new and previously used cars, based on standards of gross profit, volume and the satisfaction of dealership clientele.

Multilingualism is an asset (Tagalog speaking is an ASSET)

The MAJOR TASKSare listed below, but the incumbent may be assigned to other duties.

Welcomes customers, establish and nurture relationships with past customers and potential customers to facilitate sales
Recommend and select products for customers based on their individual needs
Describe products and explain their benefits and uses to potential customers
Offer to road test for any potential customer at their convenience and follow dealership general procedure before go on a road test
In professional manners, explain terms and conditions governing long-term leases, as compared to traditional purchase arrangements, based on customer needs.
Obtain required information and completes all documents required to prepare for a sale.
Use data to help customers understand how products can help them achieve their goals
Negotiate price and ensure transaction approved by the sales manager.
Notify sales manager in the case of an exchange or refund or when credit note is drawn up
Forward 100 percent completed transactions to the marketing director, together with all the duly completed documentation (insurance information, the title for the transaction, etc.).
Adequately prepare and provide customers with information, in order to take maximum advantage of meetings with the marketing director
Define and keep track of personal sales objectives and approved by management
Keep up-to-date on novelties with regard to products, features, accessories, etc. and their advantages for the customer
Know and understand all federal and provincial laws and municipal bylaws regulation related to retail automobile sales
Take part in training courses on products and sales as instructed by the sales manager.

Delivery-related tasks

Verify and prepare necessaries for all sold cars before customer’s arrival
Ensure customer understand functional features, warranty and the documents to be completed when deliveries
Introduce customers the After-Sales Department Personnel and highlight the quality and efficiency of the repair and maintenance service by the dealership
Arrange first check-up appointment with the After-Sales Department
Follow up on accessories, documents or other special requests promised to meet customer’s expectation after deliveries

Tasks related to follow-up and prospecting

Contacts customers within 48 hours of the sale to ensure their satisfaction
Perform follow-up to customers who did not make a purchase within 24 hours of their visit
Seizes business opportunities. Solicits and searches for new customers, on a regular basis, making maximum use of various prospecting tools.
Ensure to use dealership’s customer follow-up system
Ensure to use dealership’s customer development system.
Upon request of his/her supervisor, takes part in social or business activities.

Miscellaneous tasks

Upon request, participates in the car inspection and preparation process and/or refurbishes the cars
Cooperates in keeping the show room and/or the previously used car department clean and tidy
Helps display vehicles in the show room and the parking lots for new and previously used vehicles
Act as mentor to new representatives
Take part in sales team meetings
Maintain professional appearance
Perform other tasks based on management requirements and instructions

Job Type: Full-time

Pay: $65,000.00-$100,000.00 per year

Benefits: