Technical Sales Engineer

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance

Scope of Role

We are seeking a highly skilled pre-sales engineer with extensive knowledge and experience in ERP software to join our growing Team based in Connecticut.
As a pre-sales engineer, you will serve as a technical expert and trusted advisor to our customers during the pre-sales process. You will be responsible for utilizing your technical expertise to support our sales efforts through understanding customer pain-points and proposing customized solutions that demonstrate the functional capabilities of iQ software.

Key Responsibilities

The role involves the following responsibilities:

• Act as a technical expert and be responsible for providing pre-sales technical and functional support to clients during the pre-sales process.

• Maintain an in-depth knowledge of our software solution and be able to communicate technical concepts to potential customers in a clear and understandable manner.
• Leads pre-sale discussions to identify customer requirements surrounding ERP software and solutions.

• Present the business value of software’s applications and demonstrate a deep familiarity with client direction, product roadmap and industry presence.

• Work cross-functionally with the sales, project management and delivery teams to ensure successful project delivery.

• Develop and deliver proof of concepts that will establish how our solutions will address the customer’s pain-points, ultimately, translating your technical capabilities into business solutions.

• Follow up promptly on technical queries, ensuring configurations align with customer needs.

• Develop and maintain a deep understanding of the technical solutions that can be deployed to the Customer base.

• Provide high level technical support during the sales process, addressing customer concerns and questions.

• Work with a sense of urgency to meet agreed timescales and to drive the relevant teams to a successful outcome.

• Act as an advisor to the customer to recommend a solutions architecture that fits their business challenges.

• Build and manage domain-specific, impressive demonstrations that effectively drive interest in new clients as well as in existing ones to broaden their usage of our clients’ solutions.

Personal Skills

• The ability to communicate (written & verbal) technical scenarios and situations to a variety of technical & non-technical audiences.

• Confidence in delivering engaging software demonstrations.

• Resilience and can-do attitude.

• Relevant industry and software knowledge.

• Ability to understand client’s environments and recommend appropriate technology.

• Strong problem solving and analytical abilities.

• Full-clean drivers’ license.

Knowledge and Experience

• 5 years + experience in a similar pre-sales engineering role.

• Proven Sales demonstration experience

• Proven track record of achieving targets in a competitive environment.

• Experience in ERP software applications.

• Willingness to travel as needed

Flexible work from home options available.