INFRASTRUCTURE ARCHITECT

DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

IT OPERATIONS
3003 N Central Ave Phoenix, AZ 85012

Salary: $50.4808 HRLY/$105,000.06 Salary

Grade: 28

Closing Date: November 14, 2024

Infrastructure Architects develop future technology and architectural advancements to support architectural strategy, technology migration, integration and evolution of the technical infrastructure. They focus on the development of infrastructure technology principles, standards, and patterns that can be highly leveraged across multiple solutions. The Infrastructure Architect provides the bridge between the deeply technical domain architects and the solution architects to ensure the technology infrastructure meets the goals of scalability and complexity reduction and supports the roadmaps defined by solution architects.

The Infrastructure Architect is responsible for designing and implementing enterprise infrastructure and platforms required for cloud computing. Analyzes system requirements and ensures that systems will be securely integrated with current applications. Infrastructure Architects are responsible for managing the cloud computing architecture in an organization, including the front-end platforms, servers, storage, delivery and networks required to manage cloud storage. Infrastructure Architects troubleshoots and corrects cloud application interruptions. Builds, tests, and deploys scalable tools and processes, which operate in the cloud.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Manages professional employees and/or supervises medium to large, complex technical or business support or production operations team(s). Identifies required resources; trains, schedules and monitors resources; leads hiring process; accountable for effective use of resources.
  
• Consults on application or infrastructure development projects to fit systems or infrastructure to the technical architecture, and identify when it is necessary to modify the technical/solution architecture to accommodate project needs.
  
• Leads and coordinates the domain technical and business discussions relative to future architecture direction. Aligns architecture strategy with Agency goals. Defines, explains and advocates the DCS IT strategy.
  
• Responsible for analysis, design, and development of roadmaps and implementation plans based upon a current vs. future state in a cohesive architecture viewpoint.
  
• Supports, develops, and communicates domain-wide policies, standards, guidelines and procedures.
  
• Designs standard configurations and patterns. Promotes the Enterprise Architecture (EA) process, outcomes and results.
  
• Participates in the EA Governance process. Leads and facilitates the domain’s architecture governance process based on EA’s governance structure. Manages exceptions to architectural standards at a domain/portfolio level.
  
• Provides strategic consultation to clients and IT teams. Advises on options, risks, costs versus benefits, system impacts, and technology priorities.
  
• Works closely with project management to ensure alignment of plans with what is being delivered.
  
• Assists in post-implementation continuous-improvement efforts to enhance performance and provide increased functionality. Ensures the conceptual completeness of the technical solution. Responsible for generating scripts and templates required for the automatic provisioning of resources.
  
• Other duties as assigned as related to the position.

Knowledge of:

• Expert level and understanding of architecture, application design, system engineering and integration
  
• Diverse technologies and processing environments
  
• Cloud technology concepts and trends
  
• Cloud technology concepts; networking concepts (e.g., Domain Name System (DNS), Transmission Control Protocol/Internet Protocol (TCP/IP), and firewalls); implementing and controlling the flow of data, to and from a service provider; Networking, Load Balancing, DNS, Virtualization (Hyper-V, VMWare), performance monitoring, and capacity planning; Microsoft Active Directory, Cloud Identity and Cloud Services
  
• Information system configuration management
  
Cloud computing technologies and current computing trends

Skills in:

• Strong customer service
  
• Excellent interpersonal, written and oral communication
  
Advanced troubleshooting

Ability to:

• Deploy, configure and manage cloud virtual machines and containers
  
• Deploy, configure and manage cloud storage
  
• Deploy, configure and manage cloud databases
  
• Monitor servers and applications
  
• Monitor cloud components
  
• Analyze, diagnose and repair complex infrastructure problems
  
• Balance, prioritize and organize multiple tasks
  
• Work collaboratively in teams and across organizations
  
• Synthesize feedback and adjust plans accordingly
  
• Build strong relationships inside and outside the organization
  
• Develop and write technical documentation
  
• Install and repair PC hardware and software
  
• Evaluate and test emerging technologies
  
• Perform advanced design, maintenance and repair of servers
  
• Coordinate cloud operations and troubleshooting with cloud service providers
  
• Develop cloud operations reports
  
• Use Infrastructure As Code (IAC) to configure cloud infrastructure

Azure Solutions Architect Certification is a plus.

Bachelor’s degree plus 10 or more years of experience in systems engineering, systems architecture, and systems design (or equivalent).

Must be able to secure and maintain an Arizona Fingerprint Clearance Card.

Must be able to secure and maintain clearance from DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Deferred compensation plan
  
Wellness plans

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.