Job Description
Position: Location Director (Sales-Focused Business Leader)
Location: Sugarland
Why LaserAway?
At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career advancement, along with generous employee discounts on our products and services. Our innovative environment features cutting-edge medical technology, and our supportive culture fosters a collaborative and uplifting office atmosphere. Join the leader in non-surgical aesthetic treatments, with over 160 locations nationwide, and be part of our fast-growing company.
About The Role:
Are you a driven, sales-oriented professional with a passion for delivering an exceptional patient experience? As a Location Director, you’ll take ownership of every aspect of our clinic operations, from driving revenue growth to creating a welcoming, high-performance environment.
Compensation: Competitive base pay of $52,500 to $80,000 plus commission and revenue shares - a total comp package of $95,000 to $115,000 annually!
What You’ll Do:
Lead Sales & Drive Revenue: Contribute to sales directly while coaching and supporting your team of Patient Care Coordinators (PCCs) to meet and exceed their individual goals.
Optimize Patient Schedules: Keep treatment volumes high and support same-day sales conversions, ensuring patients receive top-tier care.
Boost Return Revenue: Leverage CRM data to cross-sell, up-sell, and spearhead "win-back" initiatives that bring patients back.
Ensure Brand Excellence: Uphold LaserAway’s brand standards, ensuring the clinic is immaculate and staff adhere to company protocols.
Enhance Patient Experience: Regularly monitor and improve Net Promoter Scores (NPS), responding proactively to social media reviews to maintain a 4.5+ rating.
Manage Staffing & Operations: Coordinate staffing needs with regional teams to match patient demand while optimizing labor utilization.
Oversee Inventory & Equipment: Manage inventory, handle product orders, and ensure equipment is always in top condition.
Mentor & Develop Talent: Provide feedback and coaching to in-clinic staff, collaborate with HR on employee relations, and foster a high-performance culture.
Engage the Community: Build relationships with local businesses to strengthen LaserAway’s presence as a key community member.
What We’re Looking For:
Proven leadership experience in sales and business operations, with a track record of hitting metrics and goals.
Strong organizational and time management skills, with the ability to thrive in a fast-paced environment.
A positive, solutions-oriented attitude with the drive to lead and inspire a team.
Full availability to work a flexible schedule, including nights, weekends, and holidays.
Key Traits for Success:
Ownership Mentality: Take charge of the clinic’s success, from financial outcomes to patient satisfaction.
Leadership Excellence: Build and develop a winning team that’s aligned and motivated.
Proactive Problem Solver: Tackle issues head-on with urgency and precision.
Customer-Centric Focus: Maintain professionalism and ensure every patient receives world-class service.
Data-Driven Decision Maker: Make informed decisions using objective feedback and analytics.
Why LaserAway?
Competitive compensation and benefits
Comprehensive and supportive ongoing training
Incredible employee perks, including free laser treatments and significant discounts on other services
A dynamic, high-growth environment
Opportunities for professional development and career advancement
If you're ready to lead, motivate, and grow a top-performing clinic, apply today to become a key part of LaserAway’s leadership team!
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