Job Description

POSITION OVERVIEW

Position Scope and Responsibilities

· To support the Director of Account Management with customer sales and production orders, shipping releases and general account maintenance.

· Communicate with sales account executives, production and non-production, department heads, managers, supervisors and potentially the customer

· Work in a partnership with customers/prospects and sales account executives about maintenance and development of customer accounts

· Update master data file as needed

· Responsible for creating documentation for and highlight FSC and SFI orders working with the FSC and SFI Coordinator.

· Foster ideas for process and systems improvements and automation of manual workflows

· Manage smaller projects internally

Personal Qualities and Skills

· Open, honest and eager to learn with a “roll up the sleeves and get-it-done mentality”.

· Thrive in a fast-paced environment handling many balls in the air without dropping them.

· Committed to excellence realizing that continuous improvement and customer satisfaction are keys to long term success.

· Focused on excellent customer service, improving ways of working with customers and creating win-win relationships.

· Organized, meticulous and systematic.

· Used to work in a data driven and KPI focused environment.

· Strong communicator with people at all organizational levels.

· Experience working in a manufacturing environment a plus, but not a must.

· Knowledge of supply chain drivers and inventory planning concepts desirable but not a must.

· Knowledge of Lean and Six Sigma a plus.

· PMP or equivalent project certification a plus.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

Schedule:

Supplemental Pay:

Work Location: In person

Visit Original Source:

Assistant Account Manager