Job Description

The San Francisco Peninsula is the region's thriving Destination Marketing Organization (DMO). We aim to stimulate Travel & Tourism in the region, which spans South of San Francisco and north of San Jose - all of San Mateo County. We're looking for a Sales Coordinator that is passionate not only about our beautiful region, but also about travel, hospitality and tourism as an industry. This is an exciting opportunity to join a growing organization and help attract visitors from around the country and world!

Overview

The Sales Coordinator is responsible for providing administrative and support services to the Chief Sales & Marketing Officer, Director of Sales, and team of Sales Executives as well as providing convention services to clients. This role reports directly to the Director of Sales.

Essential Functions

Essential responsibilities and duties may include, but are not limited, to the following: (Responsibilities are subject to review and change as needed)

Manage Convention Services Program: Contact recently booked clients. Assist groups with securing banquet and transportation quotes (or any other needs) for off-sites. Coordinate amenity gifts with Administrative Assistant. Respond and follow-up with all convention services leads in a timely manner. Track all activity in the CRM. Ensure any sponsorship payments are processed following the client’s event.
Provide support to sales team: Prepare sales reports for the Director of Sales. Prepare and distribute weekly and monthly sales production report for sales meetings. Gather pick up report information from hotels, enter in CRM, and create report. Update the sales account database and assist with software upgrades and training. Assist sales with trade shows as needed. Assist with follow-up from trade shows. Assist with sales fam tours, including creation of itineraries and name tags, and interfacing with hotel and other members for logistics.

Miscellaneous duties:

Provide assistance to clients in the absence of a sales manager.
Distribute non-room night leads.
Assist partners with accessing the portal, as requested.
Partner with the Marketing team as needed for promotions and programs.
Answer and route phone calls (lead).
Attend and participate in weekly sales meetings, staff meetings, mixers, sales training activities and other sales and DMO events, as needed.
Provide assistance and appropriate data entry where necessary.
Ability to travel for conferences, training, etc. (minimal travel involved)

Qualifications:

Strong computer and CRM skills. Microsoft 365, Windows 11, Web based technologies: Slack, Teams, Zoom, etc.
Support experience, preferably in a hotel, convention bureau, convention center, meeting and events, travel industry or association.
Must possess excellent oral and written communication skills.
Time management and organizational skills to handle several tasks simultaneously and the ability to produce work with a high degree of accuracy and speed.
Professional appearance and demeanor.
History of highest level of integrity and discretion in past positions.
Must have own transportation.
Ability to maintain working relationships with all staff.
Enthusiastic team player with positive attitude in the position and belief in The San Francisco Peninsula as a premier destination in northern California.
Flexible and able to adapt to change.
Willingness to take initiative, proactive.

The Sales Coordinator is an non-exempt at-will employee of the San Mateo County/ Silicon Valley Convention and Visitors Bureau (dba The San Francisco Peninsula) according to the fair labor standards act. The normal and customary business hours are Monday through Thursday 8:30 am to 5:00 pm; Friday 8:30 am to 4:00 pm and when necessary (on rare occasions), evenings and weekend work may be required. This is an in-person (in office) role.

The San Francisco Peninsula, an equal opportunity employer, has an organizational commitment to the principles of diversity and inclusion. In that spirit, we welcome all qualified individuals without regard to race, religion, color, sex, ancestry, gender, gender identity, sexual orientation, age, marital status, disability, national origin, medical condition, U.S. veteran/military status, pregnancy or reasonable accommodation.

Job Type: Full-time

Pay: $68,000.00 - $70,000.00 per year

Benefits: