Job Description
Sales Training & Development Manager
Reports To
Director, Sales Strategy and Ops
Location
Vancouver, BC
Type
Salaried FT
Closing Date
April 28th, 2024
Salary Range: &53,363 - $110,652
Company Overview
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.
With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.
Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?
For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada
For a full list of opportunities, visit www.sysco.ca/careers
Role:
This role is responsible for the development of our Regional Local Sales teams. This includes the design, development and facilitation of effective blended learning strategies and programs that build and support a high-performing team. This role will be required to work collaboratively with sales, marketing, and other key stakeholders to increase sales results and productivity.
Role Responsibilities:
- Conduct evidence-based diagnosis/needs assessment/root cause analysis activities with key members of the sales leadership teams, including delivery of a credible impact analysis that establishes priorities.
- Research, design, implementation, and evaluation of Local Sales training programs, i.e. sales onboarding, sales technology, product training, customer experience, account management, and penetration/growth initiative programs.
- Apply modern adult learning principles to provide input into the quality and consistency of new and existing learning and development materials; identify opportunities and recommend solutions that will drive continuous improvement.
- Design and develop learning tools for a range of platforms (for example but not limited to; workshop, print-based self-study, self-paced web, virtual learning, blended learning) to meet the learner and business needs.
- Support Team Selling and Partnership Selling Process through the development & deployment of content, tools, knowledge, and information to accelerate growth.
- Ongoing focus and development of prospecting skills and approaches enabling sales teams to increase market share.
- Identifying opportunities to support and develop associates & leaders’ skills in various sales technology platforms
- Work with sales leaders to develop pricing and margin management strategies & approaches assisting the field achieve profit plan goals.
- Develop and use quantitative and qualitative methods to evaluate the effectiveness of learning programs, including ROI
- Responsible for the coordination, logistics, scheduling, distribution, communication, and set up of sales related learning solutions and experiences
- Oversee and maintain training material, curriculum resources, and market a sales training and development calendar
- Recommend and advocate for new and innovative approaches in a variety of delivery channels; partner with Sysco enterprise to leverage resources; manage 3rd party partnerships
- Creation, development, and management of content on LMS Platforms.
- Video editing and producing of webcasts and podcasts.
- Stay current on innovative methods of training delivery, product, sales and industry knowledge.
- Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
- Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
- Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
- Perform other duties as assigned.
Qualifications/Skills/Job Requirements (About you):
- 3+ years of progressive experience in Sales enablement and/or corporate training.
- Experience in designing and managing training/development programs, focus in Sales development preferred.
- Bachelor’s Degree preferred.
- Professional designation in Adult Learning or Coaching an asset.
- Experience in designing and managing sales training and development programs (formal and experiential).
- Demonstrated ability to quickly assess organizational needs/culture and implement appropriate interventions.
- Demonstrate credibility and knowledge of learning platforms, product knowledge, and training materials.
- Intermediate knowledge of Salesforce, Microsoft Office including Excel, Word, PowerPoint, Outlook.
- Aptitude for continuous learning, adapting to shifting priorities, and navigating ambiguous situations.
- Solutions oriented problem solver who thinks creatively and has a track record of innovative practices.
- Strong relationship management and influencing skills at all levels; getting results with and through others.
- Strong project and program management skills and experience; planning, time management, stakeholder, and vendor management.
- Valid driver’s license with access to a vehicle is required. Travel within Region (10%).
Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
External candidates submit cover letter & resume via www.sysco.ca/careers
Our Purpose:
Connecting the world to share food and care for one another
Our Mission:
Delivering success for our customers through industry-leading people, products and solutions
Our Identity:
Together we define our future of foodservice and supply chain
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Here’s a sample of the many benefits Sysco associates enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups
(*benefits may vary based on location or bargaining unit)
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