Job Description
Account Manager - Residential Sales | Carrier Enterprise | Chesapeake, VA
Introduction:
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Account Manager for Residential Sales. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. With over 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs.
Company Website:
www.carrierenterprise.com
Job Summary:
The HVAC Account Manager for Residential Sales oversees residential and contractor sales of Carrier & Bryant equipment and HVAC parts, and supplies. This role will be a crucial influence in securing new contractors and maintaining existing client relationships while being accountable for driving sales and maintaining a strong customer base in their territory. This position is eligible for performance-based bonuses and incentives.
Essential Duties and Responsibilities:
Territory Analysis: Analyze your territory and develop, execute, and monitor sales programs that will attract competitor accounts and new customers.
Relationship Building: Create and develop long-term relationships with both existing and new customers.
Customer Management: Manage any customer issues and resolve them in a timely manner.
Primary Contact: Serve as the primary point of contact for customers and build long-term relationships with them.
Business Development: Proactively generate new business opportunities while developing and executing strategic plans to help grow existing customers' business.
Sales Meetings: Attend sales meetings with management to review monthly activities and progress or issues.
Digital Programs: Ability to present and manage Watsco Ventures and digital programs.
Required Qualifications:
Demonstrated performance history in sales and new market development.
Equipment, parts, supplies, and light commercial HVAC experience highly preferred.
Demonstrated ability to communicate, present, and influence.
Highly motivated self-starter that can manage time independently.
Strong business/problem-solving skills, high sense of urgency, and strong communication/interpersonal skills.
Proficiency in Excel and CRM-Salesforce preferred.
Process-oriented with attention to detail.
Requirements:Requirements:
Minimum High School Diploma or GED; associate or bachelor's degree preferred.
3 years of technical experience in HVAC preferred.
Highly motivated self-starter.
Must maintain a positive attitude and have strong customer service skills.
Must be proficient in MS Office applications (Word, Excel, Outlook).
Must possess the ability to solve problems and multi-task.
Driver's License: Must be able to obtain and maintain a valid Driver's License.
Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Company Paid Volunteer Time Off
Invitation to Apply
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
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