Membership Sales and Retention Specialist

Job Description

Rocket Carwash, a homegrown Nebraska company that has been voted "Omaha’s Best” 3 years in a row, is expanding at a meteoric rate. Our growth and success can be directly attributed to our team of energetic, positive, and customer-oriented people who strive, on a daily basis, to identify ways to set ourselves apart from the competition. With this company, and for the right person, both personal and professional growth have no limits!

Are you a fit for our culture?

Rocket Carwash rewards the talented, hard-working folks that help drive our growth. Membership sales are the lifeblood of the company, and our

Membership Sales/Customer Service Specialists play an integral role in maintaining our membership base. We offer a unique employment experience that fosters individual growth and rewards performance. Get started with our amazing, “easy learning,” full-time training program today!We’ve created an exceptional salary package, based on an aggressive hourly payrate AND an uncappedindustry-leading commission structure. On a daily basis our customers call YOU. This is why it is critical for Rocket to have customer service representatives who actively participate in brand building and awareness, customer acquisition, and account management. If you want to join a top-notch company growing rapidly in the car wash space, Rocket Carwash is where you should be. Don't miss the opportunity to join the team in our downtown offices!

Responsibilities:

• Demonstrate a genuine care for the customer by maintaining a positive, empathetic, and professional attitude.
• On the phone, you’ll use a consultative sales approach to guide customers through their options. This is where your drive and passion for helping people will really shine.
• Uphold strong customer service and selling behaviors to overcome objections and drive customer retention.
• Build valuable relationships through understanding their key preferences and requirements.
• Represent the brand with the utmost integrity
• Maintain a fast-paced and dynamic work environment.
• Be a service offering expert to best support our current or future members
• Availability to work a schedule between 8:30am-5:30pm, Monday through Friday, so you can be there when our customers need us.

Qualifications:

• Prior retail or customer-facing sales experience is a plus.
• Strong communication and organizational skills
• Confidence in public speaking
• Love for trying something new
• Problem-solving orientation, self-disciplined and honest approach·
• Must be self-driven, highly motivated with a high energy, winning attitude·
• Ability to demonstrate discretion, good judgment, tactfulness, and diplomacy
• Lastly- A positive attitude with a strong desire to further the goals of the department and company will be noticed quickly!! Rocket has a . Advancement to is based on performance!!

Perks & Benefits of working with Rocket:

• Free Covered Downtown Parking
• Discounted car wash memberships
• Rocket Car Wash is a subsidiary of City+Ventures portfolio of businesses. All Rocket employees are eligible for the following discounts at our sister companies:
• Nine Zero Properties; you are eligible for 10% off rent for you and family
• 88 Tactical; 10% off founders select membership, 50% off range time, 20% off classes + private lessons, 10% off room rentals, 20% off armorer services, 5-10% off retail sales
• Full-time employees are immediately eligible for:
• Medical, dental, vision, short-term and long-term disability, critical illness, and accident insurance coverages
• Life Insurance - paid for by the company
• 401(k) with IMMEDIATE 4% company match and vesting

Company websitehttps://rocketcarwash.com

Equal Opportunity Employer
Rocket Carwash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Commission pay
• Monthly bonus
• Uncapped commission

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Omaha, NE 68102: Relocate before starting work (Required)

Work Location: In person

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