Digital Marketing Account Manager

J&L Marketing, a distinguished digital marketing agency with Google Premier Status, is seeking a dynamic Digital Marketing Account Manager to join our innovative team. The ideal candidate is a passionate marketer who thrives in a fast-paced environment and possesses a keen eye for detail.

Responsibilities:

• Client Communication and Support: Actively engage with digital clients, providing them with top-notch support and guidance throughout their marketing journey.
• Strategic Thinking: Understand digital marketing as a holistic strategy with interconnected elements, not just isolated tactics. Collaborate with upper management, clients, and other teams to ensure seamless execution of campaigns.
• Customer Service: Provide exceptional customer service to clients through clear and effective verbal and written communication.
• Strategic Planning and Roadmapping: Work collaboratively with clients to develop long-term strategic roadmaps for their digital marketing initiatives. Align on goals, milestones, and KPIs, and proactively identify opportunities for growth and evolution in their marketing strategy.
• Client Advocacy and Relationship Building: Serve as a trusted advisor and advocate for clients within the digital marketing agency. Champion their interests, advocate for their needs, and go above and beyond to nurture long-lasting partnerships built on trust, transparency, and mutual respect.
• Performance Reviews and Insights Sharing: Conduct regular performance reviews with clients, presenting them with actionable insights and performance metrics in a clear and accessible manner. Facilitate constructive discussions around campaign performance, optimization opportunities, and future strategy planning.
• Strategic Partnership Development: Collaborate closely with clients to co-create digital marketing strategies aligned with their vision and objectives. Offer strategic guidance and industry insights to empower clients in making informed decisions.

Qualifications:

• Bachelor’s degree in Marketing, Advertising, or a related field (equivalent professional experience may be considered)
• Customer service experience
• Continuous Learning Mindset
• Experience in a fast-paced, deadline-driven environment
• Strong analytical skills and problem-solving abilities

Benefits:

• Competitive Salary
• Health, Dental, Vision, and Disability Insurance
• Company Paid Life Insurance
• Vacation, PTO, Sick Time, and Seven Observed Holidays
• Fun and Professional atmosphere
• 401k With Company Match

Please Note:

Please be aware of potential job scams. J&L Marketing will never ask for personal information such as bank details or social security numbers during the interview process. If you're ever in doubt, contact us directly through our official website.