Job Description

PRIMARY PURPOSE:

The Learning and Development Facilitator will undertake a range of program research, facilitation, analysis, reporting, implementation, and administrative activities to support the development and delivery of programs in line with established project plans and objectives.

KEY RESPONSIBILITIES:

Program Support & Delivery:

· Lead and facilitate program sessions, workshops, and training events.

· Effectively, ensure all participants are engaged and objectives are met during program facilitation.

· Implement program curriculum or content in a manner that is accessible and conducive to learning, adapting as necessary to meet the needs of participants.

· Coordinate the development, monitoring, and reporting of program management systems to ensure the timely and accurate provision of programs and reports.

· Assist in the development and implementation of monitoring and evaluation protocols to assess the quality and impact of various programs such as the Youth Skills Studio and other projects.

· Collaborate with professional development teams and client success teams to support partnership development, new project creation, and program expansions.

· Conduct research, copywriting, or administrative tasks as required to support program delivery.

· Serve in a supporting role for proposals, including pricing, coordinating, recruiting, and writing.

· Contribute to operational efficiency by ensuring efficient operations of programs and providing administrative support.

· Foster a supportive and inclusive environment for participants, encouraging active participation, discussion, and collaboration amongst individuals or groups.

Research:

· Analyze and research the region's political and economic landscape, identifying opportunities for programs and partners.

· Carry out market research including gap analyses and needs analyses to identify areas of potential new programs, services, or partnerships.

· Conduct research and make evidence-based recommendations for topics related to Civiconnect’s programs/projects, partnerships, and growth potential.

· Assist in program and project design processes through research and analysis.

· Disseminate the results of research and other activities including drafting reports, proposals, and presentations.

Partnership Development:

· Establish and maintain regular communication with project partners and other stakeholders as required.

· Work with collaborators to refine proposals, monitoring and evaluation plans, and project budgets.

· Maintain a high level of service to stakeholders by maintaining effective relationships.

Additional Duties:

· All other duties as required.

Please note:All employees of Civiconnect are expected to follow Company Health and Safety policies, procedures, and work practices at all times, including participating in related training.

WORKING ENVIRONMENT / PHYSICAL DEMANDS:

· Hybrid with frequent meetings through Microsoft Teams.

· In-person attendance may be required for various office functions.

· Onsite client meetings.

· Off-site external workshops.

PROGRAMS / SOFTWARE USED:

Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Office. (Please note, no prior experience is required and access to programs/software is provided by Civiconnect).

QUALIFICATIONS:

· Communication and presentation skills.

· Willingness to learn.

· Dedicated team player.

· Must respect the learning environment.

Please Note:No prior experience is required, however, knowledge of the following is beneficial.

· Experience in communications, marketing, sales, account management, or customer service

· Bachelor’s degree or equivalent in Business Administration, Marketing, Communications or a related field

· Passionate about using their analytical skills to identify problems, find solutions and improve relationships

· Previous teaching or facilitation experience.

· Analytical and process-oriented mindset

· Ability to work effectively across multiple departments in a deadline-driven environment.

· Highly organized, with the ability to manage multiple tasks and priorities.

ELIGIBILITY REQUIREMENTS:

Civiconnect receives government funding based on certain eligibility requirements. Please only apply if you meet the following criteria:

· Must be between 18-29 years of age

· Must be enrolled in part-time or full-time studies at a Canadian post-secondary institution with a co-op or internship.

· Must be a Canadian Citizen or Permanent Resident

· Must be able to work full-time for 14 weeks.

Must be a member of at least ONE of the following demographics:

· Racial minority

· First Year Student

· Indigenous

· Francophone

· A woman enrolled in a STEM program

· Disabled**

** Includes: vision impairment; deaf/hard of hearing; mental health/cognitive condition ie. depression, anxiety, ADHD, bipolar; intellectual/learning disorder; autism spectrum; physical disability).

You will need to provide certain administrative documents if offered employment including:

- Proof of ID (copy of Birth Certificate, Passport, Permanent Resident card).

- Proof of Enrollment letter from Registrar's office.

- Completed TD1 & TD1ON form.

- Direct deposit slip from a financial institution.

Job Types: Full-time, Fixed term contract
Contract length: 14 weeks

Pay: $630.00 per week

Schedule: