Sales Operations Specialist

Seqera exists to make complex scientific data analysis accessible at any scale. Empowering scientists with modern software engineering for data analysis

We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago with Nextflow — open software that helps over 100,000 global scientists analyze and process data, with more power and flexibility than ever before.

Today, Seqera consolidates fragmented data and diverse computing resources into a unified platform. Our modern biotech stack is trusted by over 150 leading life sciences organizations. Empowered with modern software engineering, organizations conduct science faster, on larger datasets, and with more confidence. Seqera accelerates discoveries in an open world.

Would you like to be a part of a company with a bigger purpose and make it successful with your own ideas? If yes, keep reading!

About the role

We are seeking an energetic and detail-oriented sales operations specialist to join our commercial team. As the Sales Operations Manager, you will play a pivotal role in optimizing our sales processes, enhancing productivity, and maximizing revenue. This is a critical role that will develop and implement strategies, systems, and initiatives that streamline sales operations, improve sales performance and associated metrics, and ensure alignment with company objectives.

What You'll Do

• Process Design and Improvement: Analyze current sales processes and identify opportunities for improvement. Develop and implement strategies to streamline workflows, reduce inefficiencies, and enhance overall sales productivity.

• Data Analysis & Insights: Utilize data analytics to track and evaluate sales performance metrics, including sales pipeline, conversion rates, win-loss analysis, and revenue forecasts.

• Manage the Tech Stack: Oversee the sales-driven aspects of the Customer Relationship Management (CRM) system, in collaboration with marketing, and in addition to other sales tools Ensure data accuracy, integrity, and utilization to support sales efforts and enable informed decision-making. Lead evaluation and implementation of any new sales systems.

• Cross-Functional Leadership & Influence: Foster strong relationships with cross-functional teams, including marketing, finance, and product, to ensure alignment and collaboration in achieving company objectives.

• Sales & Forecast Reporting: Generate and maintain regular reports and dashboards to provide insights into sales performance, trends, and opportunities. Present findings to senior management and provide actionable recommendations for strategic decision-making.

• Order Management: Provide quality review of CRM financial, customer deal data, quotes and contracts to ensure proper processes are followed. Maintain the list of SKUs in the CRM.

• Sales Compensation: Develop and implement sales compensation plans in partnership with the Head of Sales. Partner with Finance on commission approval and payouts.

• Sales Enablement: Ensure sales team is trained on relevant sales processes and tech stack interactions.

About you

• Based in the US East coast, ideally near Boston, MA or New York City (or open to relocation)

• Minimum of 5 years experience in sales operations

• A demonstrated track record of success in optimizing sales processes and driving sales performance in a SaaS company

• Proficiency in CRM systems (HubSpot and Salesforce preferred), advanced proficiency in Excel/Google Suite, and general familiarity with sales automation tools

• A strong analytical mindset, exceptional leadership and collaboration skills, and thrive in a fast-paced environment

• Ability to create and maintain sales metrics reports, and present them to cross-functional stakeholders and leadership

• Strong attention to detail and quality processes

Nice to have:

• Life sciences or bioinformatics experience

• Deep knowledge of tools and software used by sales teams

• Salesforce and/or Hubspot certification (administrator or developer)

• Previous experience in a customer-facing role

• Project Management certification and/or experience

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Seqera, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role and your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What will you find working at Seqera?

• Flexible working hours and remote-friendly culture.

• International working environment with more than 25 nationalities.

• Passionate & talented team.

• Continuous skills development.

• Team retreats and bonding activities.

• A culture where your opinion is valued and your decisions have a real impact on the industry.

• Excitement of a fast-growing startup in a constantly changing environment.

Great benefits

• Time off: 20 days for vacations per year, 3 days given by Seqera in December of 2024, and the national/public holidays according to your location.

• Equity

• Private health insurance with United Healthcare, dental with Delta, and vision coverage from Vision Service Plan.

• Private life insurance with Lincoln

• Investment app with Vestwell (401K)

• Home office equipment (valued over 1,000 USD)

• Subscription to Oliva, Mental Health App

• Learning and development budget per year (1,000 USD)

You should know

Seqera is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them. Come join us and help us build a global company that everyone is proud to be part of.

As we scale, we constantly improve our in-office and WFH environments and learn to help everyone have the best setup for our company's success and your personal development while always keeping the human touch in every aspect of our lives.

Why join us?

By learning from and with each other, we ensure our ability to drive innovation and make better decisions toward our mission. Most importantly, our culture provides a genuinely fun, inclusive, and challenging environment that will allow you to grow while making a huge difference in human health and beyond.