Job Description

At Pristine Telecommunications, we strive for excellence for both our clients and customers. Our dedicated team of entry-level Customer Support Representatives is proud to provide top-tier service and embody our company’s “customer first” philosophy. Our goal is simple: we aim to maximize consumer engagement for our clients while providing an unforgettable customer experience. As we embark on new ventures and tackle new projects, we require an entry-level Customer Support Representative to join our esteemed customer service and sales team. If you’re motivated, outgoing, and love talking to people, our entry-level Customer Support Representative role may just be the perfect opportunity for you!

Why Should You Apply to Pristine Telecommunications?

Career Growth Opportunities: Gain valuable skills and advance your career within a supportive environment.
Comprehensive Training: Receive thorough training to equip you with the tools and knowledge needed to succeed as an entry-level Customer Support Representative.
Team Collaboration: Work alongside a diverse and motivated team that fosters a collaborative spirit and shared goals.
Customer Engagement: Build meaningful relationships with customers, enhancing your communication and problem-solving skills.
Positive Company Culture: Join a company that prioritizes inclusivity, respect, and positivity in the workplace.

What You Will Do As An Entry-Level Customer Support Representative:

Work directly with customers to understand their needs and preferences, and recommend appropriate product and service solutions.
Manage individual customer accounts, handle confidential customer information, and organize sales contracts.
Follow up with former customers to gather valuable feedback and identify areas of improvement within consumer interactions.
Attend daily training sessions with other entry-level Customer Support Representative team members to master product knowledge and sales techniques.
Stay informed on deals, promotions, product launches, and new services being offered by our clients.

What You Need To Succeed As An Entry-Level Customer Support Representative:

A high school diploma or GED is required.
0-2 years of experience in customer service, account management, sales, or a similar role is preferred.
Passion for helping people and delivering unmatched customer service.
Basic knowledge of CRM software and practices.
Strong organizational and time management skills.
Confidence when dealing with customer complaints, negotiating contracts, or overturning objections.
Ability to work evenings and weekends as needed.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits: