Job Description

Cinch I.T., Inc. has been providing customized I.T. services to organizations of all sizes and industries in the Massachusetts area since 2004. Our mission is to deliver state-of-the-art technology solutions tailored to your business needs. We prioritize understanding your goals before recommending any solutions. At Cinch I.T., we become an extension of your company, focusing on our clients and their satisfaction. We offer 24x7x365 monitoring, a proactive approach, all-inclusive pricing, and a secure network with complete backup and disaster recovery solutions.

Job Description: As a Regional Account Manager, You will play a crucial role in the business by Obtaining new leads and clients, conducting assessments and presentations, and then managing your book of business.

Your primary responsibilities will include:

Lead Generation:

Identifying and sourcing potential leads through various channels
Building and maintaining a pipeline of prospective clients
Initiating contact with leads and qualifying them based on established criteria

Client Acquisition:

Developing and executing strategies to acquire new clients and expand business opportunities.
Conducting thorough research to understand client needs and preferences
Presenting our products and services to potential clients and addressing their inquiries

Relationship Management:

Building and maintaining strong, long-lasting client relationships
Acting as the main point of contact and providing exceptional customer service
Collaborating with internal teams to ensure client satisfaction and project success

Revenue Growth:

Identifying opportunities for account growth and upselling additional products or services
Negotiating contracts and pricing agreements with clients to maximize revenue
Tracking account metrics and preparing regular reports for management

Qualifications