Responsibilities & Essential Functions:

• Sales Team Management & Strategy
  • Manage and guide the daily operations of the Regional Sales Manager(s), Key Account Manager(s), Optical Sales Territory Managers as well as Outside Sales Reps under the guidance of Senior Vice President of Sales.
  • Owns the long-term strategy to ensure Wiley X is optimizing all aspects of distribution through the Optical Sales Channels.
  • Meet or exceed quarterly sales/new business quota as determined by the Senior Vice President of Sales.
  • Develops a complete understanding of both normal and key account needs.
  • Anticipates regular and key account changes and improvements.
  • Manages communications between all clients and internal teams.
  • Manages account teams assigned to all regular and key clients.
• Client Relationship Management & Strategic Planning
  • Resolves key client issues and complaints.
  • Expands relationships and brings in new clients.
  • Delivers meaningful feedback to the Senior Vice President of Sales to direct product, design, marketing, creative, advertising, accounting, and coordination to ensure the highest quality of services and collateral are being produced and all client needs are met.
  • Strategically plan to improve client results.
  • Negotiates contracts with the assistance of the Senior Vice President of Sales with the client and establishes a timeline of performance.
  • Establishes and oversees internal budgets with the company and external budgets with the client.
  • Collaborates with sales team to maximize profit by up-selling or cross-selling collections.
  • Plans and presents reports on account progress, goals, and quarterly initiatives to share with team members, and stakeholders, and use in future case studies or company training.
  • Meets all client needs and deliverables according to proposed timelines.
  • Prepare regular reports and presentations on key account performance, market trends, and competitive analysis.
  • Analyzes client data to provide customer relationship management.
  • Expands relationships and brings in new clients.
  • Works with the product, design, sales team, creative, advertising, coordination, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of services and collateral are being produced and all client needs are met.
  • Works with human resources and is responsible for all staff management including appropriately administering compensation plans, reviews, any disciplinary actions, recruitment, and/or terminations while documenting all related actions comprehensively throughout.

• Leadership & Strategic Development
  • Help develop annual sales forecast with Senior Vice President of Sales.
  • Plan, manage, coordinate, and execute attendance at strategic trade, distributor, and consumer shows.
  • Participates with senior-level staff in the development of strategic company plans and goals as well as at regular sales director meetings.
  • Manage P&L reports for department spend based on provided budget and direction with great ROI.

Required Skills/Abilities:

• Able to multitask, prioritize, and manage time efficiently.
• Goal-oriented, organized collaborator
• Must be a strong leader with the ability to encourage mentor and guide a diverse group of employees.
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• In-depth understanding of the companys key clients and their position in the optical industry
• Eager to grow the company with recent sales, clients, and territories.
• Able to analyze data and sales statistics and translate results into better solutions.
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
• Basic computer skills, and experience with CRM software and Microsoft Office Suite, with emphasis on superior Excel skills.
• Must possess a strong understanding of retail math.
• Strong negotiation skills, with the ability to follow through on client contracts.
• Ability to manage multiple client accounts effectively.
• Proven results in delivering client solutions and meeting sales goals.

Minimum Qualifications:

• Bachelors degree preferred but not required.
• Five years of previous work experience in optical sales, team-leading experience, key account management, or relevant experience
• Bachelors degree preferred but not required.
• Proven history of optimizing revenue within the optical channel.