Associate Sales Engineer (Charlotte NC office)

Cenero employees are truly empowered to innovate at every level, in every function. We hire high-energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing, and having fun!

The Associate Sales Engineer is responsible for assisting the Sales Engineers in the management of existing accounts, and the development of new business. The opportunity offers a great entry point for any ambitious individual looking to develop a successful career in sales. You must be able to demonstrate emotional intelligence, client advocacy, and excellent time management skills to assist in revenue growth through new and existing client relationships. Outstanding communication skills and exceptional organization skills are essential. While limited experience is necessary, a solid foundation in Word, Excel, Outlook, and CRM is required.

Key Responsibilities

• Collaborate with the Sales Team: Work alongside Sales Engineers to develop the skills needed for success

• CRM System: Assist in maintaining database accounts, entering orders, and gathering project information

• Audiovisual Training: Participate in roundtable discussions, sales strategy sessions, and system overviews with open Q&A. Attend client, affiliate, and new business meetings for proactive learning

• Vendor Engagement: Attend industry-specific training sessions and work toward certifications

• Prospecting: Support business development efforts through targeted email and cold call campaigns

• Client Support: Help with client logistics, service coordination, and process understanding

• Internal Communications: Become familiar with the internal team and processes

• Affiliate Education: Facilitate ongoing educational sessions with key affiliate members to help them stay current on our solutions, strategies, and industry trends

• Support market growth and sales leadership in the Southeast region

• Participate in networking events and help set new business appointments

• Track opportunities, follow up on leads, and develop new business

• Learn to present solutions and pricing to clients

Pre-Sales Engineering Collaboration

Work with our pre-sales engineering team to assist with design development and proposal generation

• Bill of Materials (BOM): Coordinate costs and proposal details with Sales Engineers, Designers, and Vendors

• Scope of Work: Learn how to develope scopes of work

• Technology: Attend vendor trainings, design meetings, and create basic AV technology designs

• Proposal Development: Assist with RFP preparation and deliverables.

• Project Meetings: Participate in project kick-off meetings with Sales Engineers and production staff

• Client Meetings: Attend strategic client meetings and assist with administrative tasks and deliverables

Business Development and Client Support

• Network at industry events and develop affiliate relationships

• Support Senior Sales Engineers in nurturing small to mid-sized business leads through warm outreach and applying full-cycle sales methodologies (qualification, positioning, competitive analysis, and closing)

• Collaborate in identifying client needs and explaining how Cenero can meet those goals

• Manage and grow existing accounts while learning to develop a personal book of business

Education and Experience

• Bachelor’s degree in Business Administration or similar

• One to two years of business-to-business, audiovisual, or technology related sales experience preferred

Skills

• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint

• Familiarity with CRM platforms (Microsoft Dynamics preferred)

• Excellent collaboration, communication, organization, and time management skills

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits and Perks

• Industry-leading healthcare coverage begins on your first day of employment. Includes medical, dental, vision, and prescription
• Savings and 401K Investments with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCA)
• 100% Company paid Life insurance
• 100% Company paid Short Term Disability
• Optional Long Term Disability
• Paid Time Off awarded at hire
• On-site gym, weight room, locker room
• Giving Programs
• Employee Tuition Reimbursement
• Opportunities to network and connect
• Lucrative Employee Referral program
• Delicious Free coffee

Since 1999, Cenero has offered a range of Audio-Visual solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design, fabrication, installation, and managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions. Our corporate revenue growth has averaged 30% year over year for the past 6 years. We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. We have a new headquarters building in Malvern, PA, plus 4 other U.S. offices. (New York, Baltimore/Washington DC, Charlotte, and Dallas)

At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine’s List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits begin on Day One of employment.

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

NO EMPLOYMENT AGENCIES. DIRECT CANDIDATES ONLY. HLH

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)