Job Description

Job Description:
KGraph is a leading immigration firm dedicated to helping individuals from around the world achieve their dreams of studying, working, or settling in Canada. We pride ourselves on delivering exceptional client experiences and expert guidance at every step. We are seeking a strategic and organized Manager with a strong focus on business development to join our team. As the Office Manager, you’ll play a vital role in daily operations, client satisfaction, and team productivity, while actively driving initiatives that promote growth, increase revenue, and expand our client base.. If you’re an ambitious leader with a passion for business growth and operational excellence, we’d love to hear from you. Join KGraph and help shape the future for our clients and our firm!

Team Leadership: Manage and support office staff to enhance productivity, engagement, and alignment with business goals.
Sales & Business Development: Develop and implement growth strategies with sales and marketing teams to drive revenue and expand our reach. Identify and pursue new business opportunities, partnerships, and market segments to support long-term company growth.
Customer Relations: Build and nurture strong client relationships, ensuring high levels of satisfaction, retention, and referrals.
Marketing Collaboration: Partner with the marketing team to create and execute campaigns that build brand awareness and attract new clients. Contribute ideas for promotions, events, and content to engage potential customers.
Operational Management & Budgeting: Oversee daily operations, manage budgets, and ensure resources are used effectively. Identify opportunities for process improvements to enhance operational efficiency.
Data Analysis & Reporting: Track key performance metrics and analyze trends to provide actionable insights on customer feedback, revenue growth, and operational efficiency. Report regularly to leadership on performance and opportunities for improvement.
Experience: Proven experience in office management, business development, sales, or related roles.
Leadership Skills: Strong team management abilities with an emphasis on motivation, collaboration, and performance.
Business Development Mindset: Strategic thinker with experience identifying new business opportunities and driving growth initiatives.
Communication Skills: Excellent interpersonal skills for client interactions and cross-functional collaboration.
Travel Readiness: Willingness to travel to support business growth initiatives.