Commercial Accounts Manager (Remote) Northeast Region

What we offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• Company-paid mental health benefit through Headspace
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job summary

Responsible for national and regional marketing efforts via commercial accounts prospecting, negotiating and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The Commercial Accounts Manager will work with commercial prospects and clients to build, grow and maintain long-term, profitable relationships within the key commercial account vertical markets.

You will

• Target account execution using business development process
• Conference with all contract and bulletin clients for national or regional contacts within assigned region.
• Complete program implementation for all new clients.
• Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions).
• Define and execute a written action plan (Regional Quarterly Plan) including target accounts, client recall, new program implementation, and franchise communication tactics.
• Follow objective-to-objective selling process.
• Contact Record Management (CRM) data and contact entries.
• Present progress and clarify the vision of commercial accounts at franchise area meetings.
• Commercial Accounts Coordinator relationship development.
• National and regional trade show participation.

You have

• Candidates should either reside in-market, or live in Middle Tennessee area.
• Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
• Minimum five years seasoned relationship-based sales and/or marketing experience required; experience in claims management and/or commercial sales experience a plus.
• Proven experience in national or regional level role and managing high dollar sales preferred.
• Strong presentation skills.
• Strong communications skills.
• Microsoft Office and Salesforce CRM proficiency.
• Strong customer service skills.
• Experience managing long sales cycle campaign and closing sales.
• Bachelor’s Degree (marketing and/or related degree)
• Up to 50% travel as required for business needs.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.