Job Description

Why work for Canadian Niagara Hotels as a Sales Manager?

As a part of Canadian Niagara Hotels, you’ll have access to an amazing medical and dental benefits plan and discounts at hotels around the world. We’re a company that believes in the talent of our associates, and invests in helping them learn and grow in their career. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing a luxury to each guest so they feel welcome, comfortable, and free to be themselves.

Small Meetings Sales Manager Responsibilities:

Responsible for a specific segment of group sales with 31 guestrooms or more on peak with and without Conference space

Complete annual sales plan

Prospecting, soliciting, negotiating, closing and reporting for group and food and beverage services and other resort amenities timely group coordination with Resort operations

Responsive and effective problem resolution as required

What you’ll need as a Sales Manager:

Experience: 2+ years’ experience in a hotel setting preferred

Education: College/University Degree in Hospitality/Tourism or related program is preferred

Other Qualifications:

Previous successful group sales track record, preferably within a food and beverage and/or attraction environment

Experience with outbound sales, sales calls and presentations

Outstanding persuasion, interpersonal and communication skills

Drives guest loyalty through excellent customer service throughout the sales process, including site visits and presentations

Demonstrate superior negotiation and presentation skills in order develop and maintain relationships with guests to ensure repeated business

Demonstrate initiative in order to personally generate leads, proposals, and carry out sales solicitation by making personal and sales calls.

Able to prospect and maintain new business leads and develop them into revenue driving opportunities

Demonstrate innovative ability to meet sales targets and grow business

Demonstrated ability to maintain professional composure at all times, while performing multiple tasks to meet sales quotas

Able to effectively build and maintain relationships with clients and operations management

Fluent with Microsoft Office Suite products – particularly Word and Excel programs

Previous experience with sales booking system an asset

Demonstrate the ability to set high priorities/ standards, and demonstrates urgency to achieve critical goals and objectives

Ability to quickly respond to changing work volume with high-energy level and speed

Good Team Player – refers business leads outside of scope to applicable team members/properties

Flexible to work according to client requirements

Able to work independently

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical.

Job Types: Full-time, Permanent

Benefits: