Sustainability Account Manager

Overview

• The On-Site Sustainability/Program Manager is responsible for ChristianaCare’s waste management strategy, objectives, and assessment of business impact while adhering to the organization’s code of ethics and corporate compliance/waste program and sustainability goals. This individual is responsible for working, in conjunction, with the system’s stakeholders on all relevant policies, procedures and guidelines for waste management while educating Daniels’ products, services and best practices while providing more sustainable outcomes for ChristianaCare.

Key Responsibilitites

• Support the development and execution of ChristianaCare’s strategies that align with defined key business metrics around best practices, compliance, training, cost savings, sustainability etc.
• Develop communication channels and meeting cadence with key stakeholders at each facility
• Manage 3rd party vendor for shredding relationships, reviewing billing, managing initiatives, and delivering billing metrics.
• Oversee the entire Integrated Waste Services Program driving defined program KPIs, segregation and reduction initiatives
• Provide and monitor reporting for the purpose of tracking sustainability and emissions. In addition, there will be benchmark reporting to metric facility and system sustainability improvements, as well as comparisons to other large health systems across the country.
• Analyze and report ChristianaCare’s performance metrics through reporting on waste volumes, container utilization, and spend (Monthly Reporting Packet and Regulatory & Waste Analysis Report)
• Align internal relationships to support ChristianaCare with Billing, Operations, Service and Sustainability.
• Provide expertise and support to ChristianaCare around the Daniels’ full product line and services
• Manage defined sustainability initiatives:
• Container Right Sizing – Ensure that facility is outfitted with the right-sized container for the space available as well as for the volume of waste that is generated per area or unit of the hospital; driving the ability to collect more waste per bin results in less service, transport, cleaning, and emissions output!
• Optimization of Service and Routing – monitor and leverage waste volume data and maximize available onsite storage to effectively reduce the total number of pickups required, which results in less transport. In addition, routinely review and optimize service routes to minimize fuel consumption.
• Proper Waste Segregation and Waste Reduction Initiatives – continuous focus on correct waste classification through education. Ensure that waste streams are being processed in accordance with all regulations, while reducing waste going into higher treatment waste stream levels that require additional transport, incineration, etc. In addition, less waste generated results in less waste transported and less waste processed! All of which greatly impacts sustainable outcomes.
  


• Complete routine audits:
• Hospital site level sharps, RMW, chemo and non-hazardous pharmaceutical waste audits
• Hospital site level confidential document shredding audits
• Hospital site level hazardous waste audit
• Ad hoc waste audits available upon request
• System-level training and education (in-person/virtual)
• Proper waste segregation aligned with ChristianaCare’s waste policy, reduction initiatives, and sustainability efforts
• Best practices for safe and compliant disposal
• Container specific features, functions, and benefits
• Hazardous waste paperwork, packaging, and labeling
• Consumable ordering
• Ad hoc training upon request or as needed
• Support and project manage new implementations