Account Manager

Account Manager

Reports To: VP, Sales & Customer Experience Department: Customer Service

Location: Salinas, Corona, or Ohio Position Type: Full-Time

Classification: Exempt Salary Range: $85,000.00 – $97,500.00 per year

Shift: 1st Shift

Position Summary

This position can be based at any Latitude 36 operating location and will report to the VP of Sales, and Customer Experience. This key position will be focused on the support of several strategic accounts. It will involve partnership and collaboration with supply chain, marketing, and R&D contacts within these key customers. It will also require extensive collaboration with internal customer service, product development, planning, supply chain, and operations teams. The responsibility will be to develop and guide the implementation of account-specific growth and performance plans that achieve profitability and sales targets. This individual will serve as the primary day-to-day account contact for new and existing sales within assigned accounts.

Required Qualifications

• BS in Business Administration, Supply Chain, or related field preferred

• Minimum of 3-5 years of customer-facing experience in a Sales, Customer Service or Supply Chain related role within the food industry preferred, or equivalent combination of education and experience.

• Experience with ERP Systems

• Ability to travel to other sites (Corona, Salinas, Ohio)

Desired Qualifications

• Proven ability to directly interface with customers in new product commercialization and supply chain fulfillment and execution.

• Excellent peer-to-peer communication, leadership, interpersonal and organizational skills.

• Demonstrated ability to build and maintain business relationships with mid-level decision-makers and internal resources at all levels.

• Excellent written and verbal communication in one-on-one and group settings.

• Demonstrate excellence in the areas of time management, communications, decision-making, negotiations, and project management skills.

• Ability to lead projects through cross-functional teams.

• Ability to identify culinary trends and work with product development to develop items/recipes based on opportunities.

• "Outside the box" thinker.

• Strong business acumen.

• Strong knowledge of Microsoft Excel, PowerPoint and Office Suite.

Responsibilities

• Takes ownership of assigned accounts and works with VP, Sales and Customer Experience to design strategies to increase service levels and to support account penetration and sales growth through new item launches.

• Works with internal teams to solve supply chain or fulfillment issues through cross-functional communication and planning.

• Strategically identify and target key divisions within assigned accounts to drive new business opportunities.

• Facilitate pricing requests with product development and other key departments to support new products or price adjustments to existing items.

• Work both internally and externally to support forecasting process and to obtain forecasts and clarification from accounts when necessary.

• To analyze sales results of his/her accounts and determine variance from budget.

• To align and gather needed data from internal partners for key performance metrics as requested by and developed with assigned accounts.

• Coordinates product LTO’s and discontinuation with key accounts with support from R&D, procurement and commercial teams.

• To work cross-functionally with production, customer logistics, quality/food safety, R&D, category management, marketing, sourcing and transportation to fully leverage company capabilities and expertise.

• In-person meetings with key account contacts as necessary at Latitude36 or customer facilities.

• Participate as needed in national and regional trade shows.

• Other duties as assigned.

Physical Requirements/Environment

• While performing the duties of this Job, the team member is regularly required to talk and hear.

• The team member is frequently required to stand, walk, sit, and use their hands and fingers to handle, feel, and reach with hands and arms.

• The team member must occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Latitude 36 Foods is an Equal Opportunity Employer, and we take great pride in our diverse and talented workforce. We are looking for diversity in candidates for employment. We recognize that our continued success depends largely on the collective strengths of our associates.