Job Description
Company:
ClaimsPro LP
Director, Business Development, Hybrid, Full-Time (Calgary, AB)
As part of the National Business Development team, the Director, Business Development will be responsible for driving net new and organic business, ensuring highly productive client partnerships are maintained. This role encompasses responsibility to ensure that Claimspro remains competitive and well positioned in the marketplace demonstrating account strategic leadership and marketing initiatives. This role requires hands-on industry experience with a track record of client development, sales execution, strategic negotiations, and ability to provide continued growth and opportunity across the organization.
Organizational Alignment:
- Reports to the Senior Vice President, National Business Development, Corporate Solutions, Wendy Scott
Key Performance Factors:
- Centralized focus on relationship management, profitable client growth, customer retention by executing consistent and effective client contact
- Delivery of strategic plan and objectives to achieve profitability
- Delivery of revenue targets, new business and organic growth for ClaimsPro
Job Responsibilities:
Sales:
- Participation, development and execution of Corporate (Private and Public Sector), Client results and new business opportunities
- Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities
- Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives
- Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners
- Maintain competitive market intelligence to leverage opportunities in the marketplace.
Marketing
- Drive regional corporate marketing objectives with demonstrated creativity and innovation
- RFP and proposals are a component to this role for client delivery, which typically overlap with sales and client strategy.
Account Management:
- Develop and achieve annual sales forecasts, budgets, and business plans
- Responsible for key account management, and expansion of organic growth opportunities
- Accountability for all sales initiatives relating to the service of the region, including overall strategic direction, price, and process improvement of accounts
- Drive retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans
Accountabilities:
- Implementation of sales revenue targets and performance objectives
- Work with all internal business intelligence including but not limited to: Regional Operations, National Operations, Finance, ECS, IT & QA to ensure client deliverables and growth for all accounts
- Accountable for maintaining accurate updated client data in Monday.com and SharePoint including Contacts, all Client related documents (contracts, rate schedule, and proposals)
Qualifications & Education:
- Minimum of 5+ years insurance industry experience
- Minimum of 5+ years sales/marketing experience
- CIP, CRM, CSP beneficial
- Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting
- Strong problem identification and resolution skills
- Demonstrates strong presentation skills and a solutions and service orientation
- Excellent oral and written communication skills
Environment & Working Conditions:
- Positive Team Dynamics
- Innovative
- Resourceful
- Self-Management - Working from home
- Organized – planning and strategizing skills
- Analytical
- Negotiator
- Goal driven
- Office location: Calgary Branch
Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
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