Job Description

Job Title: Account Manager

Location: 7100 Broadway, Denver CO 80221

Company: EAC Limited

About Us: EAC Limited is a leading custom Apparel Manufacturing company dedicated to delivering high-quality, personalized apparel to our clients. We take pride in our craftsmanship and our ability to meet the unique needs of each customer. As we continue to grow, we are looking for a skilled and experienced Account Manager to join our dynamic team.

Job Summary: The Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, and helping with daily office tasks. The ideal candidate will have a strong background in the garment industry, proficiency in using Printavo software, and excellent communication skills to handle professional email correspondence. This role requires a proactive and organized individual who can effectively manage multiple accounts and projects at once. Attention to detail is imperative.

Key Responsibilities:

Manage and maintain client accounts, ensuring high levels of customer satisfaction and retention. Develop and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
Utilize Printavo software to track orders, manage production schedules, and communicate with clients.
Prepare and send professional emails to clients, addressing inquiries, providing updates, and resolving issues promptly. Handle client feedback and complaints in a professional and constructive manner.
Collaborate with the production team to ensure timely and accurate delivery of custom garments.
Stay updated on industry trends and best practices to provide informed recommendations to clients.

Qualifications:

Proven experience as an Account Manager or in a similar role within the garment industry.
Proficiency in using Printavo or CRM software is preferred.
Basic Graphic Design skills encouraged.
Excellent written and verbal communication skills, with the ability to send professional and effective emails.
Exceptional organizational skills and attention to detail.
Ability to manage multiple accounts and projects simultaneously.
Strong problem-solving skills and a proactive approach to addressing client needs.

What We Offer:

Competitive salary, full time, 40 hours a week.
Opportunity to work with a passionate and dedicated team.
Career growth and development opportunities.
A dynamic and creative work environment.

How to Apply: If you meet the qualifications and are excited about the opportunity to work in a fast-paced, client-focused environment, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to david@eaclimited.com.

EAC Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $22.38 - $25.76 per hour

Expected hours: 40 per week

Benefits: