Job Description
About Us:
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
Responsibilities:
Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
Training: Participates in training of various positions within the branch.
Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
Performance Management: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency. Defines branch goals and communicate them throughout the branch.
Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner. Directly and actively engages with clients, Account Management, sales and other parties to continually refine the branches understanding of client requirements.
Qualifications:
REQUIRED QUALIFICATIONS:
DESIRED:
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Role specifics:
Leadership opportunity on a dedicated/longstanding construction client
Jurisdictions: Nationwide- Licenses: N/A
- Location: This role is eligible for fully remote work.
Supervise: leads a branch in performance of all claim handling related functions.
Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
Training: Participates in training of various positions within the branch.
Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.Demonstrates a thorough understanding of corporate policies and procedures.
Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
Performance Management: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency. Defines branch goals and communicate them throughout the branch.
Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner. Directly and actively engages with clients, Account Management, sales and other parties to continually refine the branches understanding of client requirements.
Ideal candidates for this position will have:
Claims Background:
- highly technical claims background in construction defect required
- ability to interpret and apply policy language to make coverage determinations is key
- client experience with home builders/developers
- highly experienced in high exposure construction claims
Prior leadership experience: Preferred
- Jurisdictional Experience: Nationwide
REQUIRED QUALIFICATIONS:
- High school diploma and 15 years related claim experience required.
- At least 5 of supervisor experience required.
- Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of all team member related functions.
Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of all team member related functions.
DESIRED:
- Bachelor's degree preferred.
#LI-MD2
Additional Information:
Click Here to review our U.S. Eligibility Requirements
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
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