Account Supervisor

ABOUT US:

Fusion92 is building the future of marketing through an unparalleled, data-driven approach to solving our clients' toughest problems. We call ourselves a Marketing Transformation Partner for clients, as through a culture of curiosity, fearlessness, teamwork and leadership, we turn our expertise toward creating new paths forward where our services and technology together unlock unprecedented growth.

We’re an independent, national enterprise based in Chicago with hubs in Detroit, Austin and Denver. Fusion92 is committed to a diverse, equitable, inclusive workplace that drives a positive impact in our global community.

We are experts across every field and discipline in marketing.

Fusion92 is for those who are obsessed with curiosity and innovation. We unite data scientists, media buyers, copywriters, technologists, developers, consultants, coders, UX/UI specialists, designers, strategists, producers, operations pros and more to deliver real results and to give answers to the unanswerable.

We launch products, we have patented innovations, we create award-winning ideas — we transform businesses. We are dreamers and doers, and we are ready for you to join us.

Our difference is our people. That's where you come in.

If you're curious and looking for a integrated team where you can fearlessly collaborate and deliver best-in-class work, join us!

JOB SUMMARY:

The Account Supervisor provides day-to-day leadership of the strategic plan and ensures the final product achieves the client’s and F92s objectives. Client lead on BtoC lead-gen, multi-channel, integrated, retail senior health service marketing campaigns.

Bringing our core values — Curiosity, Fearlessness, Teamwork and Leadership — to life will be critical to the success of this individual.

Location:

Candidates must be located in Illinois, Texas, Colorado, or Michigan. For individuals based in our Michigan and Illinois locations, this will be a hybrid role, requiring both in-office and remote work. For candidates in Texas and Colorado, this position will be fully remote.

GENERAL RESPONSIBILITIES:

• Manage day to day client relationships.
• Effectively manage strategy, planning, plan development, activation, creative and campaign analytics.
• Strong knowledge in managing and executing a variety of lead-gen tactics/media channels including but not limited to programmatic digital, social,DRTV, print and other digital/traditional tactics.
• Collaborating on CRM planning and testing strategies
• Work collaboratively both internally and externally with clients and outside agency partners
• Present innovative ideas and approaches to solving client business needs to meet aggressive program goals
• Effectively communicate with the client while serving as a liaison for the internal project teams.
• Stay informed on compliance regulation and application to consumer facing communications
• Supervised the preparation of client reports, ensuring transparency, alignment, and communication across campaign performance and strategies.
• Facilitate ongoing client communication including regularly scheduled meetings & calls, providing exceptional follow-up
• Proactively partner with cross functional teams to make their work easier and ensure that they have what is needed to deliver for our clients
• Understand project workflows for media and large projects and campaigns
• Shift account priorities based on client needs and expectations
• Become a trusted partner for the client(s) to develop various marketing opportunities
• Grow the profitability of the agency while cultivating a long-term relationship with the client
• Strong organizational and clear/concise communication skills
• Meeting leader and presentation skills

Requirements:

KNOWLEDGE/SKILLS/ATTRIBUTES REQUIRED:

• 7+ years past agency account management experience
• Experience working in health care/insurance veritical, specifically Medicare
• Retail/Lead-Gen expertise
• CRM experience a plus
• Team player - dependable, respectful, and communicative
• Prior management experience is a plus
• Excellent client service skills
• Strong internal and external communication skills
• Ability to put together a solid presentation (working with teammates)
• Ability to foster a strong, cohesive working team
• Recognizes when something isn’t working and has ability to help course correct
• Strong work ethic
• Ability to work in a fast-paced and energetic atmosphere

The hiring range for this discipline within our industry is $60,000 to $100,000. Where an employee is paid within this range will depend on multiple factors including, but not limited to location, years of experience, education, internal pay structure, and other contributing factors.

Disclaimer: All qualified candidates will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

We want to remind all job seekers to be aware of phishing scams when applying for roles online. Always verify email addresses align with the company domain before responding and be especially vigilant before sharing personal information.

Our communication will *always* originate from a fusion92.com address and career-related correspondence will specifically come from recruitment@fusion92.com or from a member of our talent team with an email ending in fusion92.com.

BE AWARE of emails coming from domains such as @Fusion92recruit.com or others that are not specifically someone@fusion92.com. When in doubt, reach out to recruitment@fusion92.com to confirm if the communication in question is in fact from our team.